Demo

Desktop Support Technician

Astyra Corporation
Gastonia, NC Full Time
POSTED ON 2/23/2025
AVAILABLE BEFORE 4/20/2025

Desktop Support Technician

*This is an on-site position.

*Local candidates only, please

 

Description:

  • Calling all Technical Support candidates!
  • Astyra is supporting our client's Workstation Modernization Initiative with upgrading their enterprise workstations to Microsoft Windows 11. We are seeking resources who have the capability and patience to work with end users in a large environment. This is a multi-state endeavor upgrading approximately 22,000 machines, so proven experience working with a large team is a must.
  • The technical resource should have experience with upgrading memory, replacing hardware, imaging workstations, and software installation best practices. Responsible for delivering, setup and collection of workstations.

 

Required Skills/Knowledge/Experience:

  • 2 years of experience imaging through SCCM (or other similar application)
  • 2 years of experience in corporate-setting deployment projects
  • Experience with PC, IOS, WorkBooks and ToughBooks (or similar assets)
  • Excellent communication
  • Willing to take initiative in a busy atmosphere
  • Ability to translate technical knowledge gained by education and experience into benefits for the customer
  • Exceptional at multi-tasking in order to meet multiple end users requests and needs

 

Preferred Skills/Knowledge/Experience:

  • Experience with McAfee, BitLocker, or similar tools
  • Experience in the utility industry or similar type environment

 

Some travel involved between worksites (mileage reimbursed!)

 

Proper email communication will only be done to and from @astyra.com email addresses. Please ensure you are communicating with approved Astyra recruiters by checking this point when receiving offers and messages from us. Please ensure you are communicating within these guidelines and proper channels for the quickest possible interview consideration!

Salary : $22 - $24

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