What are the responsibilities and job description for the Workstation Specialist position at Astyra Corporation?
Job Details
Job Description
Job Description
Workstation Specialist
*This is a 100% onsite position
*Local Harrisburg PA Candidates only, please.
*The work hours for this position will be 7:30 AM - 4:00 PM
Description:
Proper email communication will only be done to and from @astyra.com email addresses. Please ensure you are communicating with approved Astyra recruiters by checking this point when receiving offers and messages from us. Please ensure you are communicating within these guidelines and proper channels for the quickest possible interview consideration!
#AC
*This is a 100% onsite position
*Local Harrisburg PA Candidates only, please.
*The work hours for this position will be 7:30 AM - 4:00 PM
Description:
- This team is responsible for supporting workstations laptops Macs and all device peripherals print issues docking issues scanning etc.
- The candidate will be responsible for maintaining device compliance and health this includes tracking down PCs that have broken SCCM clients are out of compliance with updates or are reported to have application or operating system issues
- Monitor incident queues for issues and take ownership and assist customers as required
- Keep all support tickets up-to-date and well-documented
- As required provided documentation on issue resolution for other teams
- Monitor and report on PC issues and escalate issues work with other teams including SCCM Active Directory Security and the IT Service Desk.
- Deploying PC s and providing support to end users in a large enterprise environment (1,000 PC s ), Required 3 Years
- Develop, test, and maintain PC images, Required 3 Years
- Experience supporting PCs in a large domain environment, Required 3 Years
- Install and configure PC hardware and peripherals, Required 3 Years
- Repair PC s by replacing hard drives, motherboards, memory, etc, Required 3 Years
- Experience with security, disk encryption, and anti-virus products on Microsoft Windows PCs, laptops, and Apple OSx MACs, Required 3 Years
- Knowledge of Active Directory and experience troubleshooting GPOs and name resolution, Required 3 Years
- Experience with managing profiles and certificates on Microsoft Windows PCs, laptops, and Apple OSx MACs, Required 3 Years
- Experience supporting Microsoft Windows PCs, laptops, and Apple OSx MACs using remote tools (SCCM remote, RDP, ARD), Required 2 Years
- Application Support for MS Office 365 on Microsoft Windows PCs, laptops, and Apple OSx MACs, Required 2 Years
- Experience integrating Macintosh systems into an Active Directory Domain environment, Required 1 Year
- Scripting with VBS and PowerShell, Highly desired 2 Years
- Configuration Management Console queries and reporting Highly desired 2 Years
- SCCM OSD Task Sequences, thorough understanding of their implementation and how to create and optimize, Highly desired 2 Years
- Experience using the Microsoft Desktop Optimization Pack (MDOP) technologies and Microsoft Deployment Tool Kit (MDT), Highly desired 2 Years
- Microsoft Certification, Highly desired 2 years
- Able to communicate in a clear manner, Desired
- Change-oriented improve processes and confront difficult circumstances in creative ways, Desired
- Demonstrated customer focus, building strong customer relationships, Desired
- Effectively evaluate information to make correct decisions, Desired
- Strong problem-solving skills, able to narrow the scope of problems, eliminate irrelevant information, Desired
- Strong team player collaborates with others, is open to other ways of doing things, Desired
- Interested in emerging technologies demonstrated through training and attending technical events, Desired
Proper email communication will only be done to and from @astyra.com email addresses. Please ensure you are communicating with approved Astyra recruiters by checking this point when receiving offers and messages from us. Please ensure you are communicating within these guidelines and proper channels for the quickest possible interview consideration!
#AC
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