What are the responsibilities and job description for the Host/Server position at Asuka japanese?
**Job Summary**
We are seeking a friendly and attentive Host/Server to join our dynamic team at Asuka Sushi Bar Asian Bistro. The ideal candidate will provide exceptional guest services, ensure a seamless dining experience, and contribute to the overall success of our restaurant. This is an excellent opportunity for individuals who are passionate about hospitality and dedicated to delivering outstanding customer service.
**Duties**
- Greet guests in a warm and welcoming manner, ensuring a positive first impression.
- Manage the flow of guests, seating parties promptly, and maintaining a clean and organized dining area.
- Take reservations, answer phone calls, and handle guest inquiries with professionalism and courtesy.
- Serve food and beverages with a smile, ensuring timely and accurate delivery.
- Manage tables effectively, ensuring a smooth dining experience for guests.
- Handle cash and credit transactions with accuracy and efficiency.
- Maintain a high level of knowledge about our menu, including ingredients and preparation methods.
- Provide helpful and knowledgeable recommendations to guests.
- Collaborate with the kitchen staff to ensure orders are fulfilled accurately and promptly.
- Utilize our POS system to manage orders, track sales, and maintain a high level of accuracy.
- Demonstrate excellent customer service skills, responding promptly to guest needs and concerns.
- Maintain a clean and organized workspace, adhering to health and safety standards.
**Qualifications**
- Prior experience in the food service industry, preferably in a restaurant setting.
- Excellent communication skills, with the ability to interact with guests and colleagues in a professional and friendly manner.
- Strong customer service skills, with the ability to handle a variety of guest requests and needs.
- Basic knowledge of hospitality operations, including guest services and restaurant management.
- Ability to work in a fast-paced environment and maintain a high level of focus and attention to detail.
- Familiarity with POS systems and restaurant technology.
- Ability to lift up to 25 pounds and stand for long periods.
- Availability to work a variety of shifts, including weekends and holidays.
**Skills**
- Food service
- Guest services
- Restaurant experience
- Phone etiquette
- Customer service
- Communicate effectively
- Hospitality experience
- Help guests with any needs or requests
- Proficiency in using POS systems
- Strong communication and customer service skills
- Experience working in a hotel or restaurant setting
- Ability to provide helpful recommendations to guests
- Strong attention to detail and ability to multitask
Job Types: Full-time, Part-time
Shift:
- 8 hour shift
- Evening shift
- Morning shift
Ability to Commute:
- Wake Forest, NC 27587 (Required)
Work Location: In person