What are the responsibilities and job description for the Senior Maintenance Technician position at Asurion?
Summary: The responsibilities of the Maintenance Technician will be distributed broadly across several functional areas supported by Engineering. Primary responsibilities will include maintenance, troubleshooting, repair and preventive maintenance of process equipment and conveyor systems, automation training, support, and troubleshooting; Facilities moves/additions/changes; support of Engineering and CI initiatives and projects; Facilities coordination; site security; site safety and 5S. Position will operate on-site and in an on-call capacity. Applicant must be able to work all shifts, including day, afternoon, and weekend.
Primary Responsibilities:
Asurion is the global leader in technology protection services. From lost, stolen and damaged wireless handsets to malfunctioning computers, gaming systems and more, Asurion, together with sister-company NEW, provides more than 200 million consumers worldwide with best-in-class service, repair, replacement and delivery. The company also provides products which can protect a consumer’s wireless content and software. Asurion is the exclusive provider to many of the world's premier telecommunications and retail companies. The company is privately held with more than 10,000 employees and operates in six countries across three continents. For more information, please visit www.asurion.com.
EOE/M/F/DV
Primary Responsibilities:
- Meet Facilities quarterly performance metrics targets and departmental goals.
- Perform preventive maintenance on process equipment, conveyor systems and building equipment.
- Performs Installation and startup of mechanical and/or electrical equipment and systems.
- Identification of spare parts, highlighting critical spare parts, and maintaining efficient inventory levels of spare parts.
- Completion of service ticket requests and work order assignments production equipment and some building equipment.
- Perform repairs on mechanical equipment, conveyor systems, electrical systems and controls, including SATO printers, Stream feeder inserters and box erecting/sealing equipment.
- Work directly with Plant Facilities Management and Asurion IT Department to execute changes, moves and/or expansions of departments and workspaces.
- Assist Supervisor/Manager with managing vendors, holding them accountable for work requested.
- Installation of pneumatic piping, tubing, actuators, valves, and pneumatic systems as well as electrical conduit, wiring and controls.
- Overtime and/or extended work hours will be required to include on call.
- Observe all applicable safe job practices and fully comply with Asurion Safety Policy.
- Any other duties as assigned by management.
- Responsible for programming, repairing, and maintaining automated machinery or computer systems. In charge of testing and troubleshooting automated systems to ensure smooth process flow and understanding.
- Performing system diagnostics and troubleshooting.
- Conducting regular maintenance on automated systems
- High School diploma or GED
- Associates degree or Post-Secondary Technical School preferred.
- 3 years of industrial maintenance experience in a technical machine repair function, that includes machine preventive maintenance, troubleshooting and repairing of high-speed packaging equipment, and highly automated equipment and production lines.
- Detail oriented individual with good organizational skills, and proven ability to initiate priorities based on general guidelines.
- Ability to manage multiple projects/tasks within established deadlines.
- Intermediate level of knowledge and experience with Microsoft Office Products, including Word, Excel, and Outlook.
- Demonstrated analytical and problem-solving skills.
- Basic PLC experience, including Allen Bradley RS Logix, Control Logix or similar software for troubleshooting of PLC controlled systems.
- Working knowledge of mechanical power transmission, gearing, sheaves, shafts and bearings.
- Working knowledge of pneumatic clutches, brakes and mechanical motion control.
- Working knowledge of 120/208 single phase vac electric power distribution and circuits; basic knowledge of 480 vac 3 Phase power distribution and transformers.
- Working knowledge of motors and motor controls including 3 phase and single-phase AC motors, DC stepper motors, 3 phase motor starters and AC variable frequency drives.
- Working knowledge of pneumatics including actuators, valves, and pneumatic print interpretation.
- Read and interpret mechanical design and machine drawings, electrical design drawings and wiring schematics.
- Safe practices using basic machine shop equipment: drill press, band saw, grinders, belt sanders.
- Strong knowledge of OSHA general industry regulations on electrical safety (lockout/tag out).
- Welding experience-SMAW, GMAW, GTAW, Oxy/Acetylene Cutting.
- Safely operate forklifts to move equipment and related components.
- A dependable team player possessing enthusiasm and a positive attitude.
- Interact in a professional manner with teammates, leaders, and other departmental staff.
- Complete other tasks as assigned by Supervisor or Manager.
- Must be able to work all shifts. (Day, afternoon, and weekend shift)
- Respect Core Values of Asurion and comply with the Company’s policies and procedures.
Asurion is the global leader in technology protection services. From lost, stolen and damaged wireless handsets to malfunctioning computers, gaming systems and more, Asurion, together with sister-company NEW, provides more than 200 million consumers worldwide with best-in-class service, repair, replacement and delivery. The company also provides products which can protect a consumer’s wireless content and software. Asurion is the exclusive provider to many of the world's premier telecommunications and retail companies. The company is privately held with more than 10,000 employees and operates in six countries across three continents. For more information, please visit www.asurion.com.
EOE/M/F/DV