What are the responsibilities and job description for the Community Health Worker (Case Manager) position at AT Home Care?
JOIN OUR WINNING TEAM!We offer our At Home Care family : Medical, Vision, Dental and Life insuranceDirect DepositTop pay wage scalePaid Time off and holiday payPaid Travel If you're seeking a rewarding career in health care, At Home Care is the place for you! Our GREAT MANAGERS believe YOU matter, and YOUR voice is heard.Job Description : Determine the individual's needs and screen for potential eligibility for services, utilizing a standardized screening instrument.Provide efficient, timely, and consumer-friendly services to facilitate the eligibility review.Provide necessary forms and package all forms in preparation for service determination.Assist the individual in collecting, completing, and gathering required information and documents for the services. This assistance may be provided in the individual's home. The activity includes assisting the potential applicant as a secondary resource to family members and care providers.Coordinate with the staff regarding potentially eligible individuals, monitoring the patient's needs.Help support adherence to the treatment plan and monitoring client needsHelp patients develop health and management plans and goals, including developing a Plan of Care (POC) based on their needs and family feedback.Assist in obtaining the Physician Referral form for probable individuals and coordinate with health insurance, community partners, and the team.Comply with follow-up and reassessment policies to monitor client status.Act as a client advocate in a complex service delivery system and maintain an open line of communication for at-risk clients and their caregivers to ensure good customer relations and to watch over system efficiency and protocols.Maintains customer and employee confidence and protects client confidentiality. Helping support adherence to the treatment plan, monitoring the patient's needsPrepares reports by collecting and analyzing information.Secures information by completing database backups.Maintains professional and technical knowledge by attending educational workshops and reviewing professional publications. Other duties as assignedQualificationsHave intake specialist, nurse, or related work experience with the long-term care client population, preferably Medicaid-related experience; or,Have related work experience with the long-term care client population, preferably Medicaid-related experience or a Community Health Worker certificateLPN or RN or Bachelor's Degree requiredKnowledge in the following areas is required : People Skills, Marketing, Branding, Public Speaking, Fostering Teamwork, Planning, Building Relationships, Initiative, Customer Focusing, and Oral and Written communications.A high level of personal skills is required to formally present to groups and deal effectively with people from all community segments.The individual must be comfortable with diversity and respectful of a wide range of faiths, beliefs, and experiences.
