What are the responsibilities and job description for the Senior Engineer position at AT-NET Services, Inc.?
Job Description
Job Description
Premier provider of IT Solutions throughout the southeast is seeking a Senior Engineer to become an integral part of our team!
We are looking for a Senior Project Engineer to implement, maintain, and support our growing client base's technology. You will be part of our project team that is responsible for designing and developing scalable, maintainable, and highly available technology architectures that meet specific business objectives and SLA’s.
Key Accountabilities :
Ensure timely and successful delivery of projects, providing an excellent client experience.
Develop project plans, implementation, and manage the technical tasks of assigned projects.
75% Project-based work and 25% service-based escalations.
Work within established configuration and change management policies to ensure awareness, approval and success of changes made to client network infrastructure.
Maintain client documentation.
Instruct and teach other less senior engineers
Technical Requirements :
Deep knowledge of and troubleshooting skills :
Firewalls : SonicWall, FortiNet, Cisco ASA
Switches : Cisco, HP Aruba
Networking : VLAN, DHCP, VPN, SD-WAN, IPV4
Storage Networks is a plus
Through understanding and hands on working knowledge :
Microsoft Azure, Microsoft 365 and related cloud applications
Microsoft Windows Server Operating systems and Microsoft Application servers
Microsoft Windows Desktop Operating systems and Microsoft Applications
VMWare ongoing support, VCP Certification a plus
Able to create and modify security policies on routers, switches, and firewalls.
Experience with PowerShell scripting
Strong knowledge of information security and best practices
Experience with CIS Controls, CMMC or NIST a plus
Experience in ConnectWise Automate, Manage, SonicWALL GMS, and Logic Monitor a plus
Use of monitoring systems for resource utilization and trending to ensure system availability
Other Requirements :
MSP or Service Provider Support : 3-5 years
Strong verbal and written communication skills
Strong interpersonal and customer service skills
Strong organizational skills and attention to detail
Ability to engage, quickly develop trust and build positive relationships with stakeholders
Client-centric, always puts the client at the heart of everything we do
Professional, self-motivated, and completer-finisher approach to work
Location(s) : Charlotte, NC
Occasional travel to our offices or client locations
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