What are the responsibilities and job description for the Hosting/Service position at Atami grill and sushi?
Overview
We are seeking a friendly and organized Host/Host to join our team in delivering exceptional guest experiences. As the first point of contact for our guests, you will play a crucial role in setting the tone for their visit. Your hospitality skills and ability to communicate effectively will ensure that guests feel welcomed and valued. This position is perfect for individuals who thrive in a fast-paced environment and have a passion for providing outstanding customer service.
Duties
- Greet guests warmly upon arrival and guide them to their tables.
- Manage the flow of guests, ensuring timely seating while maintaining a welcoming atmosphere.
- Assist with reservations and maintain an accurate waitlist.
- Communicate effectively with the kitchen and serving staff to ensure smooth service.
- Provide information about menu items, specials, and restaurant policies to enhance guest relations.
- Handle guest inquiries and concerns promptly and professionally.
- Maintain cleanliness and organization of the host stand and dining area.
- Utilize Aloha POS system for managing reservations and guest seating efficiently.
Skills
- Strong communication skills to help facilitate interactions with guests and staff.
- Experience in hotel or food service environments is preferred but not required.
- Knowledge of guest services principles to enhance overall guest satisfaction.
- Familiarity with POS systems, particularly Aloha POS, is a plus.
- Excellent customer service skills with a focus on building positive guest relations.
- Ability to work collaboratively in a team-oriented environment while managing multiple tasks efficiently.
- A passion for hospitality and creating memorable experiences for guests.
Join us as we strive to provide an exceptional dining experience that keeps our guests coming back!
Job Types: Part-time, Contract
Pay: $12.00 - $15.00 per hour
Benefits:
- Employee discount
- Flexible schedule
Shift:
- Evening shift
Work Location: In person
Salary : $12 - $15