Automotive Client Care Specialist

Job description

Atamian Honda is seeking a full-time highly motivated, results-driven and tenacious representative to join our growing team! The ideal candidate will have a strong passion for delivering exceptional customer experiences.

This position will be responsible for working hand and hand with our clients through the internet (email/text) and phones to establish connections & assist with the clients buying process. With ample training and guidance from veteran managers, we will work together as a team to meet our goals.

Atamian Honda is a progressive, fast growing, automotive dealership with a commitment to our employees and our community. We understand that the automotive industry is changing – and we are on the cutting edge of it. Come be a part of this revolution and help us as we change the mold of the typical car dealership.

Pay: Hourly Weekly and Monthly Commissions.

Job Responsibilities:

· Receive inbound phone calls and internet forms to follow up with clients in a prompt, courteous manner, while letting each customer know that they are our number one priority

· Communicate with the prospective sales clients until they are ready to set an appointment and visit the dealership.

· Obtain customer information and keep accurate database

· Maintain a dealership standard for response time

· Set up sales appointments with customers with the focus that all customers are prospective long-term customers

· Work with our Service Department and Service Department customers

Requirements

· Computer & Internet skills

· Positive, can-do attitude

· Team-oriented

· Leadership skill preferred

· Prior experience not required

· Must have flexible schedule and able to work weekends

· Must be self-motivated and performance driven

· Must be able to attend training

· Strong written and verbal communication skills

· Highly organized with the ability to learn quickly

· Strong computer and typing skills

· Professional and personable demeanor

· Multi-lingual is preferred, but not required.

Our business has been built on these 6 key characteristics –

· PEOPLE OVER PROFITS. Do the right thing, every time. Ethical, honest.

· PROTECT OUR CULTURE. We hold each other to the highest standard to represent our brand.

· EMBRACE DIVERSITY. Our differences make us better.

· PERSONAL ACCOUNTABILITY. We always point the thumb, not the finger.

· URGENCY. We will always be courteous of each other’s and our customer’s time.

· PROFESSIONALISM. In the way we speak, the way dress, and in everything we do.

Because of our commitment to these 6 key characteristics, our team was recently awarded Honda’s exclusive and prestigious, President’s Award!

If you have a strong work ethic, excellent communication skills, and ambition, we offer a lucrative and rewarding career. Importantly, you don't need to have any previous experience at an automotive dealership. What you do need is a great attitude, the desire to learn, and the passion to be part of a great team.

As you succeed, you will make a generous income, qualify for benefits, and earn the opportunity to advance. Every member of our management team began as a Sales and Leasing Consultant or an Internet Sales Representative. As you succeed, you will enjoy a great number of career development opportunities.

Our family has been in the automotive business for almost 100 years -- come build your career with Atamian Honda!

Job Type: Full-time

Pay: $55,000.00 - $65,000.00 per year

Experience level:

No experience needed - We will guide our new team members to success with in-house training and assistance from management working hand and hand.

Schedule:

8 hour shift

Day shift

Night shift

Weekends as needed

Supplemental pay types:

Hourly Pay

Commission pay

Monthly commissions

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Paid training
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Night shift
• Weekends as needed

Work Location: In person

Ability to Commute:

• Tewksbury, MA 01876 (Required)

Job Type: Full-time

Pay: $55,000.00 - $65,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Paid training
• Vision insurance

Compensation Package:

• Bonus opportunities
• Performance bonus

Schedule:

• 8 hour shift
• Weekends as needed

Shift availability:

• Day Shift (Preferred)
• Night Shift (Preferred)

Ability to Commute:

• Tewksbury, MA 01876 (Required)

Work Location: In person

Salary : $55,000 - $65,000