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Billing Insurance Coordinator

ATC
Indianapolis, IN Full Time
POSTED ON 4/15/2025
AVAILABLE BEFORE 5/3/2025

Title :  Billing Insurance Coordinator

Location : 2 N Meridian St. Indianapolis, IN 46204

Interview : - Inperson

Under the general direction of a departmental supervisor, oversees and coordinates routine billing functions Responsible for data entry in preparation of client payments, tracking payment processes, keeping meticulous records, and resolving any discrepancies. Oversees the reimbursement staff who activities include processing of claims documentation and payments. Follows processes as set forth in the Standard Operating Procedures for assigned clients. The ability to handle client complaints and follow up on any issues relating to the billing process. This is a hands-on position that involves working within a team-oriented and client-centered environment. The successful candidate will be detail-oriented with strong communication, critical thinking, and client support service skills.

Essential Duties / Responsibilities :

The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by incumbents of this job. Incumbents may be requested to perform job-related tasks other than those specifically presented in this description.

  • Coordinating with Zotec (weekly meetings required) and Finance team to manage account payable and receivables
  • Reconciling payment reports to ensure timely processing of monthly payment batches
  • Anticipates, plans, and participates in billing expansion and other statewide initiatives that impact billing processes. Creating billing mechanisms for other IDOH billable services
  • Maintain, track and update contract-related records. Work with Finance department to ensure that appropriate contracts are in place to bill (Hospitals, Local Health Departments etc.)
  • Acts as liaison between manager(s) and outside agencies, gathering and relaying information as needed.
  • Corresponding with clients, answering questions, and resolving issues both in written and oral form.

Job Requirements :

Three (3) years of experience with Bachelor’s degree in Accounting, Finance, or Business. A combination of experience and accredited college training may be considered.

  • A good understanding of the medical billing cycle is required
  • Must have direct experience with insurance billing, processing claims, follow-up, and / or payment posting
  • Comprehensive knowledge of insurance plans, member eligibility, and medical billing
  • Strong background in out of network claims processing and reimbursement
  • Excellent interpersonal and customer service skills
  • Strong problem solving and research skills
  • Excellent math, verbal, and communication skills
  • Computer proficiency (including Microsoft Office, Excel)
  • Knowledge of HIPAA preferred
  • Ability to always maintain strict confidentiality
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