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Client Service Associate

Athanassie Capital Partners
Tampa, FL Full Time
POSTED ON 2/28/2025
AVAILABLE BEFORE 5/25/2025

Client Service Associate – Financial Planning Team

Job Description :

We are seeking a Client Service Associate to join our dynamic three-person Financial Planning team. In this role, you will be responsible for fostering and maintaining strong relationships with clients through both written and verbal communication.

Key Responsibilities :

  • Client Onboarding : Prepare and process new account paperwork, facilitate account transfers, deposit client checks, and notify relevant team members.
  • CRM Management : Regularly update and manage client data using a Client Relationship Management (CRM) tool, such as AdvisorEngine / Junxure, or similar platforms.
  • Portfolio Reporting : Generate and review client portfolio performance reports, preparing materials for client meetings (e.g., Black Diamond).
  • Client Inquiries : Respond promptly to client inquiries, addressing and resolving any service-related needs.
  • Transactions & Requests : Process and follow-up on client requests, including withdrawals, deposits, journal entries, address changes, and beneficiary updates.
  • Securities Trades & Transfers : Execute securities trades and wire transfer orders with custodians (e.g., Charles Schwab), as directed by the investment team.
  • RMD Tracking : Monitor and process IRA Required Minimum Distributions (RMDs).
  • Scheduling & Coordination : Assist with client scheduling and meeting arrangements.
  • Additional Duties : Perform other tasks as assigned.

The Ideal Candidate Will :

  • Enjoy working with clients by phone, email, and in person.
  • Be organized, detail-oriented, and able to manage multiple tasks while meeting deadlines.
  • Take ownership of client relationships, providing exceptional service.
  • Possess excellent communication skills and a friendly demeanor.
  • Be a self-starter, a team player, and adaptable to change.
  • Be able to work independently with minimal supervision.
  • Position Details :

  • Type : Full-time (Monday to Friday, 9 : 00 AM to 5 : 00 PM)
  • Compensation : Competitive salary based on experience (starting at $60,000 annually)
  • Bonus & Benefits :
  • Annual bonus opportunities
  • Health, dental, and 401(k) benefits
  • Health savings account (HSA)
  • Paid time off
  • Professional development support, including financial support for certification / education
  • Preferred Qualifications :

  • 5 years of experience in financial planning or a similar client-facing role.
  • Location : In-office position.

    Salary : $60,000

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