Medical Technician (Medical Assistant)

At Athena Care, our mission is to improve access to quality mental health care so that people can live happier, healthier, more productive lives. Our vision is to create the leading mental health services platform in Tennessee and neighboring states.

Athena Care provides comprehensive mental health services to children, adolescents, and adults across middle Tennessee. Services include diagnostic assessment, medical management, psychotherapy, and interventional psychiatry, such as TMS and Spravato. Founded in 2001, Athena Care is “in-network” with most major insurance plans.

Athena Care is currently seeking a Medical Technician for our Murfreesboro office with a schedule of 10AM-9PM Monday through Thursday. You'll work with a dynamic team of mental health professionals committed to providing much needed services and supporting positive changes for our patients.

The Medical Technician provides patient observation and care for patients undergoing interventional psychiatry treatments in accordance with provider-established guidelines and protocols as well as providing phone line support for patient inquiries and prescription refill requests.

Core Job Duties/Responsibilities:

• Assists with interventional treatments as directed and in accordance with policy and procedure
• Orders and maintains inventory of controlled substances in compliance with DEA and FDA guidelines.
• Appropriately and accurately documents in Electronic Medical Record (EMR).
• Effectively and accurately performs laboratory procedures including completion of drug screens, venipuncture draw, vital signs, and/or other specialty tests.
• Monitors messages, call lines, and faxes for patient inquiries, delegating information appropriately to medical providers for guidance and providing requested information to patient pharmacies.
• Appropriately engages with and supports patients based on therapeutic best practices.
• Ensures compliance with all policies and procedures, including maintaining patient confidentiality, as well as compliance with requirements of appropriate regulatory agencies (i.e. OSHA, CLIA, HIPAA, Department of Mental Health and Substance Abuse Services, etc).
• As needed, schedules patient appointments.
• As needed, responds to patient communications quickly and efficiently.
• Identifies and resolves work problems to ensure quality patient service.
• Communicates effectively within the organization providing regular updates to providers, supervisors and peers about current and completed tasks.
• Provides coverage for work areas when needed
• Other duties as assigned

Job Requirements & Qualifications:

Education/Experience:

• High school diploma or equivalent required.
• 2 years or more previous healthcare experience required, preferably in a medical clinic setting.
• Prior phlebotomy experience required.

Licenses/Certifications:

• Current Medical Assistant or phlebotomy certification preferred.
• Current Basic Life Support (BLS) certification preferred.

Knowledge, Skills, & Abilities

• Knowledge of medications, standard medical procedures, and HIPAA compliance.
• Proficiency with Microsoft Office programs (specifically Outlook, Teams, and Excel) and Electronic Medical Records (EMR)
• Verbal communication
• Listening
• Data entry skills
• People skills
• Informing
• Customer service
• Attention to detail
• Professionalism
• Multi-tasking

Physical Requirements

• This role requires frequent reaching, pulling, pushing, or carrying up to 10 lbs, and occasional reaching, pulling, pushing, or carrying up to 50 lbs.
• This role requires the use of common medical equipment (for example, stethoscope, needles) in the provision of patient care.
• This role requires routine use of phone systems, video monitoring, and walking/standing/sitting.

Job Type: Full-time

Pay: $22.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Medical Specialty:

• Psychiatry

Schedule:

• 10 hour shift
• Day shift
• Monday to Friday
• No weekends

Application Question(s):

• Are you able to work 10AM-9PM Monday through Thursday?
• What interests you most about this position at Athena Care?

Education:

• High school or equivalent (Required)

Experience:

• Phlebotomy: 1 year (Required)
• Patient observation: 1 year (Required)
• EHR systems: 1 year (Required)

Ability to Commute:

• Murfreesboro, TN 37129 (Required)

Work Location: In person

Salary : $22