Event Manager-David Lawrence Convention Center

OVERVIEW OF ATHENA:

ATHENA Consulting is an award-winning staffing firm serving state and local governments. Our mission is to make lives better! We make our Clients’ Lives Easier by engaging and supporting our clients and partnering with them to be the most knowledgeable staffing partner. We make our Employees’ Lives Better by identifying and cultivating their talents and matching these talents with our customers’ needs. ATHENA places a high value on customer service, accountability and getting the job done.
POSITION SUMMARY:

We are currently recruiting for an Event Service Manager. This position is responsible for ensuring that the operational needs of clients are met by mobilizing the necessary internal resources to properly set up, operate and close out events. Incumbent serves as primary contact for client and all internal departments and must be present during the execution of the event. Position requires flexible hours. Position is located in Pittsburg, PA.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Event Coordination:

• Advises, guides, counsels and meets with assigned clients as necessary regarding all event details and logistics.
• Gathers and organizes all information pertinent to the event such as agenda, meeting room requirements, labor needs, electrical needs, security needs, etc.
• Respond to client inquires by either providing information or directing inquiry to appropriate internal department.
• Advises clients and service partners on the operational procedures, policies, rules and regulations and deadlines of the facility.
• Quotes prices for operational and labor services not specified in the Event License Agreement.
• Provides clear, concise and timely communication of detailed requirements to operational departments.
• Process last minute changes requested by clients, and alerts internal departments and/or service contractors as necessary.
• Must be present during the execution of the event and serve as manager on duty as required.
• Coordinate with finance on the invoicing of events

Event Administration:

• Prepares and distributes to client and internal departments in a timely manner an event document(s) detailing all information required for the execution of the event.
• Maintains documentation of all contracts and correspondence related to definite sales accounts.
• Accurately inputs and updates all information pertinent to definite sales accounts into the computer.
• Prepares room diagrams for event functions
• Prepares, reviews, and completes final event settlements. Handles subsequent inquiries regarding event settlements

Internal Communication:

• Meets with internal departments as necessary to discuss event requirements.
• Holds pre-event meeting with client and internal departments to review event requirements and logistics.
• Attends departmental meetings as required.

Required Skills/Abilities:
· Excellent verbal, written, and listening communication skills within the English language.

· Proven, high quality customer service (internal and external customers).

· Ability to work collaboratively.

• Two (2) years' experience in the operation and execution of convention and/or trade shows with attendance over 5K
• Experience working with unions such as audio visual, stage hands, productions and set up staff, etc.
• Must be able to effectively manage many conflicting priorities at one time
• Demonstrate ability to lead.
• Excellent verbal, written communication, and organizational skills
• Self-motivated and capable of working independently or in interdisciplinary teams
• Professional presentation, appearance and work ethic
• Computer knowledge includes word, excel, Microsoft outlook, Ungerboeck, Social Tables, and 22 Miles.

·
Education and Experience:

• . Bachelor's degree in hospitality, event planning, sports management or a related field required.

Physical Requirements:
· Prolonged periods of sitting at a desk and working on a computer.

· Must be able to lift and move up to 25 – 50 pounds at times.

· Travel up to 10% of the time.

• Standing up to 2 hours at a time and walking as much as 10 miles on a show day
• Walking surfaces are comprised primarily of concrete and uneven surfaces,
• Not substantially exposed to adverse conditions. Activities occur both inside and outside the Center; some seasonal cold, heat and humidity
• Perform office related functions in standard office setting, including use of computer
• Must be able to work long hours (12 ), weekends and/or nights and holidays as events dictate.
• Ability to multi-task in a high demand, fast paced, working environment

The statements in this Job Posting are intended to describe the general nature and minimum level of work required. The content should not be construed as a complete list of all duties, responsibilities, and skills required to meet the criteria for this position. Upon request, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Application for employment is not intended to and does not create a contract or offer of employment and if hired, employment with the company is on an at-will basis and could be terminated at the will of either party.

ATHENA Consulting LLC does not discriminate in hiring based on federally protected classifications to include but not limited to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status, marital status or other characteristics protected by law. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.

Job Type: Full-time

Pay: $45,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday
• Weekend availability

Ability to commute/relocate:

• Pittsburgh, PA: Reliably commute or planning to relocate before starting work (Preferred)

Education:

• Bachelor's (Preferred)

Experience:

• Events management: 1 year (Required)

Work Location: One location