What are the responsibilities and job description for the Server/Waiter position at Athena Greek and Lebanese?
Job Overview
We are seeking an enthusiastic and dedicated Server to join our dynamic team in a fast-paced restaurant environment. The ideal candidate will have a passion for providing exceptional customer service and creating memorable dining experiences for our guests. As a Server, you will be responsible for taking orders, serving food and beverages, and ensuring that every guest feels valued and satisfied throughout their visit.
Duties
- Greet and welcome guests in a friendly manner, providing excellent customer service from the moment they arrive.
- Take accurate food and drink orders using the OpenTable system or other point-of-sale systems.
- Serve food and beverages promptly while ensuring presentation meets our fine dining standards.
- Upsell menu items to enhance the dining experience and increase sales.
- Handle cash transactions accurately, processing payments and providing change as necessary.
- Collaborate with kitchen staff to ensure timely food preparation and delivery.
- Maintain cleanliness of the dining area, including tables, chairs, and service stations.
- Address guest inquiries or concerns promptly to ensure satisfaction.
- Assist with setting up and breaking down dining areas for special events or large parties.
- Adhere to all health and safety regulations while preparing and serving food.
Qualifications
- Previous experience in the food industry is preferred, but not needed.
- Familiarity with Toast or similar reservation systems is a plus.
- Strong cash handling skills with attention to detail in processing payments.
- Proven ability to upsell menu items effectively while maintaining guest relations.
- Excellent time management skills to handle multiple tables efficiently during busy periods.
- Strong communication skills with a focus on customer service and guest satisfaction.
- Ability to work well in a team-oriented environment while also being self-motivated.
- Must be able to stand for long periods and lift up to 15lbs as needed.
Join us in delivering outstanding culinary experiences that keep our guests coming back!
Job Types: Full-time, Part-time
Expected hours: 30 – 40 per week
Benefits:
- Flexible schedule
- Food provided
Shift:
- Evening shift
- Morning shift
Ability to Commute:
- Shreveport, LA 71106 (Preferred)
Ability to Relocate:
- Shreveport, LA 71106: Relocate before starting work (Preferred)
Work Location: In person