Demo

Principal UX Designer

Athenahealth
Athenahealth Salary
TX Remote Full Time
POSTED ON 2/9/2025
AVAILABLE BEFORE 5/4/2025

Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.

We are seeking a Principal UX Designer to join the epocrates user experience team. As the leading medical reference and point-of-care app in the country, epocrates is dedicated to delivering cohesive end-to-end experiences. As a member of our user experience team, you will leverage a deep understanding of our users to craft exceptional designs that serve millions of healthcare providers.

Mission / Team

In this role, the Principal Designer will join the Enabling Capabilities team, tasked with defining and designing our product design system while exploring and innovating new capabilities. This designer will also play a key role in establishing best practices and enhancing design across our product teams, creating valuable and delightful experiences for our users.

A successful candidate should have :

Design Systems Experience : Knowledge of building and maintaining design systems at scale

UX and UI Project History : Proven success in completing various UX and UI projects while working with different teams

Method Flexibility : Comfort with both traditional and new ways to share ideas

Creative Thinking : Ability to bring fresh ideas and strong opinions to their work

Effective Communication : Skill in presenting ideas clearly and influencing others with user-centered design

Passion for Impact : Motivation to help epocrates support healthcare providers in making informed decisions

Strong Portfolio : Work samples that showcase strong aesthetic sensibility and visual design

Role

We are enhancing our platform's capabilities while preserving the core experience that has made epocrates a leader in medical references. The Principal UX Designer will play a vital role in our front-end systems teams by :

Leading design systems for both native and web technologies

Collaborating on special projects involving generative AI and other innovative technologies

Assisting engineering and product teams with new developments

Mentoring and supporting other designers

Position Summary :

Responsibilities may include, but are not limited to :

60% - Design execution (Primarily Individual Contributor)

Collaborate on expanding and organizing our multi-platform design system in Figma

Take ownership of designing various cross-platform features

Work on the UX design process to define and deliver effective designs

Partner with UX research to refine designs through testing and iteration

Collaborate with UX and Marketing to effectively communicate the platform's value to users and clients

Work with product, marketing, engineering, and medical information teams during the agile planning, design, and development process to ensure products align with design goals

Team up with the UX team to ensure product features meet quality standards in workflow, interaction design, microcopy, and accessibility

20% - Design strategy and planning

Work with the Director and Senior Manager to scope and define projects

Collaborate onestablishing success criteria and metrics

Partner with product and engineering leads to set strategic direction for key product features across teams

Embrace feedback and engage in collaborative ideation sessions, integrating qualitative and quantitative data insights to form a well-informed perspective

Define and advocate for user experiences, particularly in relation to commercial advertising partner content

Present and communicate end-to-end designs to various departments and stakeholders, using storytelling to capturing feedback

Plan and facilitate problem identification sessions, offering multiple solutions

20% - Leadership & Coaching

Empower, energize, and support teams to achieve meaningful results

Mentor team members through guidance and design reviews

Collaborate with leadership from Product, Engineering, Commercial, Marketing, and Medical Information championing user experiences throughout the process

Offer a strong perspective on mentorship and lead as a principal contributor

Foster a collaborative environment for sharing ideas and feedback

Ensure best practices are maintainedat every stage of the process

Education, Experience, & Skills Required

8 years of experience in UX / Product Design within complex informational domains (Agency or In-House)

Experience collaborating with UX research teams to iteratively test and validate designs

Proficient in building and maintaining design systems, with a preference for Figma

Experience working with Design and Engineering teams on design system implementation

Skilled in designing across platforms (Responsive Web, Native iOS / Android)

Experience evaluating3rd party vendors

Understanding of accessibility principles and a proven track recordin delivering universal design

Excellent communication, presentation, and interpersonal skills

Ability to evangelize the importance of user-centered design

Strong visual aesthetic demonstrated in your portfolio

Collaborative team player with strong partnership skills

Experience with brand systems and collaboration with marketing communications is aplus

Experience in designingArtificial Intelligence (AI) solutions is aplus

Experience with editorial or community-drivenprojects is a plus.

Experience in healthcare, health tech, digital publishing, and / or online advertising is a plus

Behaviors & Abilities Required :

Foster a team environment with clear goals and roles, enabling members to contribute independently and effectively to create simple, effective, and elegant user interactions with products

Coach team members on work quality, execution, and behaviors that lead to team success, building a strong track record

Develop clear problem statements that help teams focus on key root causes while encouraging exploration

Communicate and inspire commitment to a vision and plan that aligns with the organization's mission and goals

Manage ambiguity and change effectively, making timely decisions based on available information, and encourage the team to take calculated risks through cost / benefit analysis of options

About athenahealth

Here’s ourvision :   To create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.

What’s unique about our locations?

From an historic, 19thcentury arsenal to a converted, landmark power plant,allofathenahealth’s offices were carefully chosen to represent our innovative spirit and promote the most positive and productive work environment for our teams. Our10offices across the United States and India —plus numerous remote employees —all work to modernize the healthcare experience, together.

Our company culture might be our best feature.

We don't take ourselves too seriously. But our work? That’s another story.athenahealth develops andimplements products and services that support US healthcare : It’sour chance to create healthier futures for ourselves, for our family and friends, for everyone.

Our vibrant and talented employees — orathenistas, as we call ourselves — spark the innovation and passion needed to accomplishour goal. We continue to expand our workforce with amazing people who bring diverse backgrounds, experiences, and perspectives at every level, and foster an environment where every athenista feels comfortable bringing theirbestselves to work.

Our size makes a difference, too : We are small enoughthatyourindividual contributionswill stand out— butlarge enoughto grow your career with ourresources and established business stability.

Giving back is integral to our culture. OurathenaGivesplatform strives tosupport food security, expand access to high-quality healthcare for all, and support STEM education to develop providers and technologists who will provide access to high-quality healthcare for all in the future. As part of the evolution of athenahealth’sCorporate Social Responsibility(CSR)program, we’ve selected nonprofit partners that align with our purpose and let us foster long-term partnerships for charitable giving, employee volunteerism, insight sharing, collaboration, and cross-team engagement.

What can we do for you?

Along with health and financial benefits,athenistasenjoy perks specific to eachlocation, including commuter support, employee assistance programs, tuition assistance,employeeresource groups, and collaborative workspaces — some offices even welcome dogs.

In addition to our traditional benefits and perks, we sponsor events throughout the year, includingbook clubs, external speakers, and hackathons. And weprovideathenistaswithacompany culturebased onlearning,the support of anengaged team,andan inclusive environment where all employees are valued.

We alsoencourage a better work-life balance forathenistaswith our flexibility. Whilewe know in-office collaboration is critical to our vision, we recognize that not all work needs to be done within an office environment, full-time. With consistent communication and digital collaboration tools, athenahealth enables employees to find a balance that feels fulfilling and productive for each individual situation.

athenahealth is committed to a policy of equal employment opportunity—that’s why we recruit and hire applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law. We’re happy to provide a reasonable accommodation, for those with a disability, to complete any part of the application process. If you are unable to access or use this online application process and need an alternative method for applying, please contact us at

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