What are the responsibilities and job description for the Remittance Tracking Analyst position at Athenahealth?
Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.
The Remittance Tracking Operations Analyst is responsible for analyzing a queue of work related to revenue cycle success. You are responsible for the timely and accurate resolution of claims to resolve open accounts receivable (AR) and surface opportunities to improve outcomes. You will work independently but within a team structure, engage in process refinement, and identify best practices.
This includes research, and resolution of claims/records through thorough research, contacting payers through established channels (portal, phone etc.) and taking appropriate actions to minimize client work and drive timely resolution of AR. This work also includes working with various stakeholders, identifying trends, data analysis and process improvement/workflow enhancements to support the creation of a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.
Job Responsibilities
Ensure accurate entry of information into athenaNet and trading partner applications
Build and maintain expert subject matter knowledge of assigned processes to be a resource for clients and internal stakeholders
Work with key stakeholders (internal and/or external) across geographies to perform tasks and/or claim work
Remove obstacles and work independently to ensure accurate completion of assigned work within specified turnaround times and adhere to established goals
Prioritize work effectively in a fast-paced environment
Identify and surface workflow inconsistencies to drive better outcomes
Effectively communicate opportunities for innovation and process refinement
Typical Qualifications
Bachelor’s degree preferred or 2-4 years of professional experience
Claim revenue cycle experience preferred
Effective communication and business writing skills
Microsoft Office Suite, basic computer skills including proficient typing and navigation
About athenahealth
Here’s our v ision: To create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.
What’s unique about our locations?
From an historic, 19 th century arsenal to a converted, landmark power plant, all of athenahealth’s offices were carefully chosen to represent our innovative spirit and promote the most positive and productive work environment for our teams. Our 10 offices across the United States and India — plus numerous remote employees — all work to modernize the healthcare experience, together.
Our company culture might be our best feature.
We don't take ourselves too seriously. But our work? That’s another story. athenahealth develops and implements products and services that support US healthcare : It’s our chance to create healthier futures for ourselves, for our family and friends, for everyone.
Our vibrant and talented employees — or athenistas , as we call ourselves — spark the innovation and passion needed to accomplish our goal . We continue to expand our workforce with amazing people who bring diverse backgrounds, experiences, and perspectives at every level, and foster an environment where every athenista feels comfortable bringing their best selves to work.
Our size makes a difference, too: W e are small enough that your individual contributions will stand out — but large enough to grow your career with our resources and established business stability .
Giving back is integral to our culture. Our athenaGives platform strives to support food security, expand access to high-quality healthcare for all, and support STEM education to develop providers and technologists who will provide access to high-quality healthcare for all in the future. As part of the evolution of athenahealth’s Corporate Social Responsibility ( CSR ) program, we’ve selected nonprofit partners that align with our purpose and let us foster long-term partnerships for charitable giving, employee volunteerism, insight sharing, collaboration, and cross-team engagement.
What can we do for you?
Along with health and financial benefits, athenistas enjoy perks specific to each location, including commuter support, employee assistance programs, tuition assistance, employee resource groups, and collaborative workspaces — some offices even welcome dogs.
In addition to our traditional benefits and perks, we sponsor events throughout the year, including book clubs, external speakers, and hackathons. And we provide athenistas with a company culture based on learning, the support of an engaged team, and an inclusive environment where all employees are valued .
We also encourage a better work-life balance for athenistas with our flexibility . W hile we know in-office collaboration is critical to our vision, we recognize that not all work needs to be done within an office environment, full-time. With consistent communication and digital collaboration tools, athenahealth enables employees to find a balance that feels fulfilling and productive for each individual situation.
athenahealth is committed to a policy of equal employment opportunity—that’s why we recruit and hire applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law. We’re happy to provide a reasonable accommodation, for those with a disability, to complete any part of the application process. If you are unable to access or use this online application process and need an alternative method for applying, please contact us at taoperations@athenahealth.com for assistance.
https://www.athenahealth.com/careers/equal-opportunity
The Remittance Tracking Operations Analyst is responsible for analyzing a queue of work related to revenue cycle success. You are responsible for the timely and accurate resolution of claims to resolve open accounts receivable (AR) and surface opportunities to improve outcomes. You will work independently but within a team structure, engage in process refinement, and identify best practices.
This includes research, and resolution of claims/records through thorough research, contacting payers through established channels (portal, phone etc.) and taking appropriate actions to minimize client work and drive timely resolution of AR. This work also includes working with various stakeholders, identifying trends, data analysis and process improvement/workflow enhancements to support the creation of a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.
Job Responsibilities
Ensure accurate entry of information into athenaNet and trading partner applications
Build and maintain expert subject matter knowledge of assigned processes to be a resource for clients and internal stakeholders
Work with key stakeholders (internal and/or external) across geographies to perform tasks and/or claim work
Remove obstacles and work independently to ensure accurate completion of assigned work within specified turnaround times and adhere to established goals
Prioritize work effectively in a fast-paced environment
Identify and surface workflow inconsistencies to drive better outcomes
Effectively communicate opportunities for innovation and process refinement
Typical Qualifications
Bachelor’s degree preferred or 2-4 years of professional experience
Claim revenue cycle experience preferred
Effective communication and business writing skills
Microsoft Office Suite, basic computer skills including proficient typing and navigation
About athenahealth
Here’s our v ision: To create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.
What’s unique about our locations?
From an historic, 19 th century arsenal to a converted, landmark power plant, all of athenahealth’s offices were carefully chosen to represent our innovative spirit and promote the most positive and productive work environment for our teams. Our 10 offices across the United States and India — plus numerous remote employees — all work to modernize the healthcare experience, together.
Our company culture might be our best feature.
We don't take ourselves too seriously. But our work? That’s another story. athenahealth develops and implements products and services that support US healthcare : It’s our chance to create healthier futures for ourselves, for our family and friends, for everyone.
Our vibrant and talented employees — or athenistas , as we call ourselves — spark the innovation and passion needed to accomplish our goal . We continue to expand our workforce with amazing people who bring diverse backgrounds, experiences, and perspectives at every level, and foster an environment where every athenista feels comfortable bringing their best selves to work.
Our size makes a difference, too: W e are small enough that your individual contributions will stand out — but large enough to grow your career with our resources and established business stability .
Giving back is integral to our culture. Our athenaGives platform strives to support food security, expand access to high-quality healthcare for all, and support STEM education to develop providers and technologists who will provide access to high-quality healthcare for all in the future. As part of the evolution of athenahealth’s Corporate Social Responsibility ( CSR ) program, we’ve selected nonprofit partners that align with our purpose and let us foster long-term partnerships for charitable giving, employee volunteerism, insight sharing, collaboration, and cross-team engagement.
What can we do for you?
Along with health and financial benefits, athenistas enjoy perks specific to each location, including commuter support, employee assistance programs, tuition assistance, employee resource groups, and collaborative workspaces — some offices even welcome dogs.
In addition to our traditional benefits and perks, we sponsor events throughout the year, including book clubs, external speakers, and hackathons. And we provide athenistas with a company culture based on learning, the support of an engaged team, and an inclusive environment where all employees are valued .
We also encourage a better work-life balance for athenistas with our flexibility . W hile we know in-office collaboration is critical to our vision, we recognize that not all work needs to be done within an office environment, full-time. With consistent communication and digital collaboration tools, athenahealth enables employees to find a balance that feels fulfilling and productive for each individual situation.
athenahealth is committed to a policy of equal employment opportunity—that’s why we recruit and hire applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law. We’re happy to provide a reasonable accommodation, for those with a disability, to complete any part of the application process. If you are unable to access or use this online application process and need an alternative method for applying, please contact us at taoperations@athenahealth.com for assistance.
https://www.athenahealth.com/careers/equal-opportunity
