Senior Associate, Product Management

Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.

Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.

We are looking for a Senior Associate, Product Management to join the product team for practice management within athenaCollector. Your job will involve working with scrum team(s) to deliver features of value across initiatives in the patient onboarding and record management space. This includes the ability to prioritize, successfully lead the team using agile process and regular scrum ceremonies.

This position is based in Boston, MA.

The Zone :

The Practice Management Zone owns a wide scope of initiatives that enable practice operational and revenue success. This includes practice user facing workflows and core technical components for the creation and management of patient records, key pre-live and post-onboarding workflows such as enrollment, configuration, contract management and financial reporting.

We are a passionate group of product, engineering, UX, and analytics professionals driven to maximize revenue cycle efficiency and effectiveness for our customers.

The Opportunity :

We are looking for a Senior Associate, Product Management to execute on a roadmap that is focused on improving the effectiveness of patient record creation and management in a system which helps create tens of thousands of patient records per day and manage millions of existing patient records per day.

But enough about us; let’s talk about you. You are passionate about problem-solving, and always take a customer-centric approach. You know how to work effectively with scrum team(s) and collaborate cross-functionally to deliver features. You can make tough trade off decisions between scope and schedule, while maintaining true focus on outcomes. You have demonstrated ability of working as an agile PO with scrum team(s). Effective communication skills are important for success in this role.

Job Responsibilities :

Serve as Product Owner for scrum team(s) covering assigned product area, working cross-functionally to build a product that meets the expected outcomes and market needs.

Build, groom and prioritize the backlog

Defines the outcome for sprints and releases, creates a release plan for the scrum teams.

Articulates crisp user requirements, user stories and documentation

Participates in scrum meetings i.e. daily stand-up, sprint planning, readouts and retrospective

Works with both UX and Development to understand design or technology implications in solution ideas.

Communicates requirements and constraints and facilitates the team in a brainstorm to figure out how to best satisfy needs from the customer and the business.

Works with product leadership to recommend the best course of action to achieve intents.

Verifies and provides feedback on requirements as delivered to ensure they are solving business problems

Gains alignment from multiple stakeholders; recognize the need for alignment

Understands product dependencies and negotiates the trade-offs with the appropriate product managers.

Assist Product leadership with inputs to inform product strategy : This could include conducting analyses for new initiatives; gathering user feedback and identification of product gaps

Typical Qualifications :

At least 5 years of experience with 1-3 years in a Product Management role (within software product development preferred)

Understanding of product management best practices, including agile development

Understanding of healthcare / health IT environment a plus

Excellent verbal and written communication skills, with the ability to lead through influence

We’re looking for someone who can :

learn and adapt in a fast-paced environment, while providing quality outcomes

work independently as well as collaborate on an extended, cross-functional team

own work and self-direct

contribute and drive towards structurally sound, scalable product solutions

identify and build strategies for improvement within products

This is a hybrid role based in our Boston office with the expectation of being in the office one day a week.

About athenahealth

Here’s ourvision :   To create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.

What’s unique about our locations?

From an historic, 19thcentury arsenal to a converted, landmark power plant,allofathenahealth’s offices were carefully chosen to represent our innovative spirit and promote the most positive and productive work environment for our teams. Our10offices across the United States and India —plus numerous remote employees —all work to modernize the healthcare experience, together.

Our company culture might be our best feature.

We don't take ourselves too seriously. But our work? That’s another story.athenahealth develops andimplements products and services that support US healthcare : It’sour chance to create healthier futures for ourselves, for our family and friends, for everyone.

Our vibrant and talented employees — orathenistas, as we call ourselves — spark the innovation and passion needed to accomplishour goal. We continue to expand our workforce with amazing people who bring diverse backgrounds, experiences, and perspectives at every level, and foster an environment where every athenista feels comfortable bringing theirbestselves to work.

Our size makes a difference, too : We are small enoughthatyourindividual contributionswill stand out— butlarge enoughto grow your career with ourresources and established business stability.

Giving back is integral to our culture. OurathenaGivesplatform strives tosupport food security, expand access to high-quality healthcare for all, and support STEM education to develop providers and technologists who will provide access to high-quality healthcare for all in the future. As part of the evolution of athenahealth’sCorporate Social Responsibility(CSR)program, we’ve selected nonprofit partners that align with our purpose and let us foster long-term partnerships for charitable giving, employee volunteerism, insight sharing, collaboration, and cross-team engagement.

What can we do for you?

Along with health and financial benefits,athenistasenjoy perks specific to eachlocation, including commuter support, employee assistance programs, tuition assistance,employeeresource groups, and collaborative workspaces — some offices even welcome dogs.

In addition to our traditional benefits and perks, we sponsor events throughout the year, includingbook clubs, external speakers, and hackathons. And weprovideathenistaswithacompany culturebased onlearning,the support of anengaged team,andan inclusive environment where all employees are valued.

We alsoencourage a better work-life balance forathenistaswith our flexibility. Whilewe know in-office collaboration is critical to our vision, we recognize that not all work needs to be done within an office environment, full-time. With consistent communication and digital collaboration tools, athenahealth enables employees to find a balance that feels fulfilling and productive for each individual situation.

athenahealth is committed to a policy of equal employment opportunity—that’s why we recruit and hire applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law. We’re happy to provide a reasonable accommodation, for those with a disability, to complete any part of the application process. If you are unable to access or use this online application process and need an alternative method for applying, please contact us at