What are the responsibilities and job description for the Document Management Representative (Starting at 41K + 5K in Company Stocks) position at Athene Annuity and Life Company?
We are Athene. At Athene, we are driven to do more. We are a leading retirement services company that issues, reinsures and acquires retirement savings products designed for the increasing number of individuals and institutions seeking to fund retirement needs. We see every day as a new opportunity to measure ourselves against the best - and then we don't stop until we've set the bar even higher. We're ready to help you achieve more.
Purpose:
Athene is looking to hire a highly motivated, detailed individual to join the team as a Document Management (DMC) Representative! We believe our people make a difference, and we recognize that individual differences and experiences strengthen our teams.This role provides customer service to the entire organization by electronically indexing various incoming documents. The ideal candidate will be adept at using computer systems and adjusting to various systems, ensuring seamless processing, and management of various forms. DMC representatives also assist with cash handling and other processing duties in a fast-paced environment that has an integral impact on daily operations at Athene.
Accountabilities:
Recognize and index scanned documents for all business units, utilizing 1400 document types.
Interpret and apply exception-based processing when necessary.
Collaborate effectively in a team-oriented environment to achieve common goals among departments.
Utilize Microsoft Excel for data management and reporting tasks.
Identify and address issues proactively, providing innovative solutions to improve processes.
Understand and apply regulations surrounding annuity contracts and disbursements.
Qualifications and Experience:
Qualifications:
- Proficiency in using computer systems and adapting to new software updates or changes.
- Strong teamwork and communication skills.
- Experience with Microsoft Excel.
- Ability to think critically and solve problems efficiently.
- Familiarity with regulations related to annuity contracts and disbursements is a plus.
- 1 years of mail handling, imaging, work flow or cash processing experience preferred.
Preferred Skills:
Proficient in the use of imaging software.
Strong attention to detail and organizational skills.
Understands computer and other equipment capabilities and limitations.
The ability to learn and retain a complex variety of information related to annuity policies and procedures.
Exceptional organizational and time management skills; ability to function well in a fast-paced environment.
Drive. Discipline. Confidence. Focus. Commitment. Learn more about working at Athene.
Athene is a Military Friendly Employer! Learn more about how we support our Veterans.
Athene celebrates diversity, is committed to inclusion and is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, marital status, sexual orientation, veteran status or any other status protected by federal, state or local law.
