BDC Representative

Job Description:

Are you organized, driven, and skilled at building relationships? Join our team at Athens Chevrolet as a BDC (Business Development Center) Representative! In this role, you will play a vital part in driving our dealership’s growth by connecting with potential clients, identifying their needs, and guiding them through our automotive solutions. We’re looking for energetic and customer-focused individuals who excel in a fast-paced environment and are ready to provide an exceptional customer experience.

Key Responsibilities:

• Conduct high-volume warm and cold calling (80-100 outbound calls and 50 emails daily) to connect with potential clients in our target market.
• Generate leads through outbound calling efforts and follow up on internet leads daily.
• Engage with customers to understand their automotive needs, provide information on our vehicle inventory, and offer tailored solutions.
• Schedule and manage appointments using our customer management system, ensuring all appointments and customer interactions are accurately documented.
• Present product offerings effectively, using scripts and maintaining a thorough understanding of our products.
• Meet daily and monthly performance goals, including phone-up percentages, appointments set percentages, and show and sold percentages.
• Dedicate uninterrupted time daily to follow up on prospects, with a goal of expanding our client base and strengthening relationships.
• Role-play and participate in training exercises with team members to enhance communication skills.

Qualifications:

• Proven experience in a business development, BDC, sales, or call center role is preferred, but not required WE WILL TRAIN THE RIGHT PERSON.
• Strong communication and interpersonal skills with the ability to effectively engage with clients over the phone.
• Self-motivated and target-driven, with excellent negotiation and persuasion abilities.
• Familiarity with CRM software and customer management systems is a plus.
• Advanced computer and phone skills, with a typing speed of 35 words per minute.
• High attention to detail, reliability, and punctuality; must have reliable transportation for all scheduled shifts.
• Ability to multi-task and remain composed in a fast-paced environment.
• Team-oriented and willing to collaborate with others; a self-starter who manages time and work effectively.
• Professional demeanor and excellent customer service skills; able to work well under pressure.
• Must be 18 years or older with a valid driver’s license.
• Ability to pass pre-employment screening.

Preferred:

• Appointment-setting experience and multi-language proficiency are a plus.

Compensation:

• Competitive base salary plus performance-based bonuses.
• Opportunities for growth and development within a supportive team environment.

If you’re a proactive, results-oriented individual passionate about business development, apply now to join Athens Chevrolet as a BDC Representative!

Job Type: Full-time

Pay: $27,000.00 - $45,000.00 per year

Benefits:

• Employee discount
• Paid time off

Schedule:

• 8 hour shift
• Monday to Friday
• Weekends as needed

Supplemental Pay:

• Bonus opportunities
• Commission pay
• Monthly bonus
• Performance bonus
• Weekly bonus

Ability to Commute:

• Athens, GA 30606 (Required)

Work Location: In person

Salary : $27,000 - $45,000