What are the responsibilities and job description for the Retail Stock Associate - SOHO position at Athleta?
About the Role
In this role, you will execute operational and merchandising processes effectively and efficiently, and ensure a neat, clean, and organized stockroom and sales floor. Your goal is to create a seamless experience between back of house and the sales floor to bring our brand to life for our customers while building brand loyalty and delivering with productivity.
What You'll Do
- Maximize the company sales growth and profitability by maintaining the stockroom and sales floor, and facilitate the flow of product to provide an engaging experience to every customer
- Perform duties associated with receiving and processing shipment, stocking merchandising, and supporting the sales floor, fitting room, and check out, as required
- Assist and support the execution of the store’s merchandising floor plans
- Leverage omni channel offerings to deliver a frictionless customer experience
- Maintain an awareness of current product in all departments
- Support and model excellent service by exhibiting a positive attitude and enthusiasm toward the job and company to both internal and external customers in all forms of communication
- Courteous and responsive to internal/external request
Who You Are
- Good communicator with the ability to utilize technology effectively and engage with your team and customers to meet goals
- Problem solver with a focus on continuous improvement, who is always learning, open to feedback and takes action as required
- Organized and strong time management skills• Able to handle customer interactions and potential issues/concerns courteously and professionally
- Use basic information-gathering skills to solve problems• Ability to learn procedural knowledge acquired through on-the-job training
- Available to a work a flexible schedule to perform stock and merchandising tasks, including weekends and holidays, early morning, or late-night shifts (differs per store)
