What are the responsibilities and job description for the National Account Manager position at Athlete Travel?

Sports Travel Agency Seeks Motivated National Account Manager

Position Overview

We are seeking a highly motivated and results-driven National Account Manager to join our growing sports travel agency. As a critical member of our team, you will be instrumental in driving new business and representing our company with professionalism and enthusiasm across the United States.

About Athlete Travel

Athlete Travel is a leading travel management company that has over 40 years of hotel experience and secures more than 200,000 room nights annually. With offices in Winter Garden, Florida, and San Diego, California, we support events throughout the United States and Canada, providing top-tier travel solutions for athletes, teams, and their supporters.

Our Mission

At Athlete Travel, our mission is to “Rise Above Expectations.” We deliver a world-class, transparent travel experience that allows our clients to make optimal travel choices, helping them achieve their goals while we support their mission.

Why Join Us?

Competitive Compensation : Base salary with no commission cap.
Comprehensive Benefits : Flexible healthcare options.
Professional Development : Ongoing training and opportunities for career advancement.
Flexible Work Environment : Hybrid position with occasional travel to our San Diego office.

You’ll have the opportunity to work with an innovative and fast-growing sports travel agency, making a meaningful impact on leading youth sports organizations while advancing your career in a flexible, dynamic environment.

About You

You thrive in a sales environment and excel at building relationships through effective communication. You’re passionate about connecting with people, identifying their needs, and providing valuable solutions. Whether on the phone or via video, you’re skilled at making positive first impressions and enjoy guiding prospects through the decision-making process. Your reliability and attention to detail are unmatched, and you take pride in doing what you say you’ll do, every time. You are self-driven, adaptable, and capable of managing your own tasks with minimal supervision.

Key Attributes

Strong persuasive communication skills with a talent for discovery calls and problem-solving.

An engaging personality that builds rapport quickly and fosters long-term relationships.

A self-starter who values accountability and thrives in an independent work environment.

A keen learner with the ability to absorb and apply feedback for continuous improvement.

Role Responsibilities

As an Athlete Travel National Account Manager , you will be the first point of contact for prospective clients, playing a pivotal role in creating an excellent first impression. Your responsibilities will include :

Conducting discovery and “welcome” calls to qualify leads.

Providing product demonstrations and guiding prospects through our sales process.

Managing a pipeline of prospects and ensuring timely follow-up to nurture long-term relationships.

Scheduling appointments and closing new business through consultative selling.

Leveraging outbound prospecting via phone, email, social media (LinkedIn), and attending live events.

Utilizing our CRM system, Pipedrive, to track leads and maintain accurate records.

This is a consultative sales role, meaning you will focus on matching our services to customer needs rather than hard selling. Extensive training and resources will be provided to ensure your success.

Daily Tasks

Proactively uncover new opportunities through outbound efforts.

Conduct demonstrations and sales calls, qualifying prospects and managing follow-up.

Maintain active engagement with your prospect pipeline, ensuring timely communication.

Leverage CRM tools and follow-up strategies to close sales and foster long-term relationships.

Required Skills and Experience

Proven track record in sales with a focus on relationship-building and consultative selling.

Experience with CRM systems. (Pipedrive experience is a plus)

Strong communication skills, both written and verbal, with a pleasant speaking voice and professional demeanor.

Tech-savvy, quick to learn new software and tools.

Experience in sports-related sales, especially in youth sports (soccer, volleyball, lacrosse, is a bonus).

Enthusiastic, organized, and reliable with a passion for driving results.

Technology Requirements

A high-quality phone (landline, cell, or VoIP) and fast, modern computer. (Laptop provided)

Reliable high-speed internet capable of supporting clear web conferencing.

Position Details

Full-time (40 hours per week), with a flexible work environment.

Location : San Diego, CA office or remote.

Compensation : Competitive base salary with a performance-based commission structure, aligned with experience and qualifications.

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