Technical Writer

Atkins & Pearce is seeking a full-time Technical Writer to document and standardize essential operational knowledge within our manufacturing environment. This role is critical in preserving the expertise of our Production employees, Engineers, and supporting staff, ensuring continuity in production and maintenance processes.

The Technical Writer will collaborate closely with Quality, Engineering, Production, and Project Managers to develop clear, comprehensive documentation that supports training, troubleshooting, and continuous improvement efforts. The ideal candidate is detail-oriented, proactive, and capable of translating complex technical information into user-friendly materials.

In addition to documenting work instructions and troubleshooting guides, the Technical Writer will work alongside the Quality team to update, organize, and maintain Quality Management System (QMS) procedures. Knowledge of ISO standards is highly beneficial to ensure compliance, accuracy, and continuous improvement within the organization.

Key Responsibilities

• Shadow and interview Production employees, Engineers, and supporting staff to capture institutional knowledge.
• Develop, update, and maintain detailed work instructions, troubleshooting guides, and technical manuals.
• Standardize documentation to improve training, onboarding, and process consistency.
• Ensure clarity, accuracy, and compliance in all technical materials.
• Collaborate with Quality, Engineering, Production, and Project Managers to refine documentation.
• Assist the Quality team in updating, organizing, and maintaining QMS procedures in alignment with ISO standards.
• Support additional technical writing and knowledge management initiatives as needed.

Qualifications

Required:

• Strong organizational skills and attention to detail.
• Exceptional writing and communication skills.
• Ability to interpret and document complex technical processes.
• Proficiency in Microsoft Office (Word, Excel, PowerPoint) or similar tools.

Preferred:

• Bachelor’s degree in Technical Writing, Communications, Engineering, or a related field.
• Experience in manufacturing, quality, or production environments.
• Familiarity with ISO 9001 standards or other quality management systems.
• Experience with content management systems or digital documentation tools.

Work Environment & Benefits

• Schedule: Full-time, onsite (Monday–Friday, 7:30 AM–4:30 PM).
• Compensation: Competitive pay based on experience.
• Work Setting: Office and production floor environments.
• Growth Opportunity: This role offers long-term career potential within the company.

NOTE: This job description is not intended to be all-inclusive, and the employee will also perform other reasonably related business duties as assigned by the immediate supervisor and other management as required. This job description should not be construed, to be an exhaustive list of all responsibilities, skills, efforts, or work conditions associated with the job. Furthermore, the employer reserves the right to revise or change job duties and responsibilities as the need arises.

This job description does not constitute a written or implied contract of employment.

Atkins & Pearce is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. We encourage all people to apply regardless of age, gender, gender expression or criminal conviction history.

This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Atkins & Pearce makes hiring decisions based solely on qualifications, merit, and business needs at the time.