What are the responsibilities and job description for the Customer Care Representative position at Atkinson Insurance Agency?
Company Description
Atkinson Insurance Agency is a full-service insurance broker based in Mechanicsville, VA, dedicated to providing great rates and exceptional customer service to clients in central Virginia.
Role Description
This is a full-time hybrid role for a Customer Care Representative at Atkinson Insurance Agency. The role involves providing customer support, ensuring customer satisfaction, and maintaining communication with clients. While the role is primarily located in Mechanicsville, VA, some remote work is acceptable.
Qualifications
- Interpersonal Skills, Communication, and Customer Service skills
- Experience in Customer Support and Customer Satisfaction
- Strong attention to detail and problem-solving abilities
- Ability to multi-task and prioritize tasks effectively
- Excellent written and verbal communication skills
- Previous experience in the insurance industry is a plus
- Personal Lines License