What are the responsibilities and job description for the Retail Supervisor, Marketing & External Business position at Atlanta Braves?
If you are driven to deliver exceptional fan experiences that are beyond anything possible elsewhere and interested in working alongside a team of innovators and enthusiastic over-achievers, you will enjoy working with us!
POSITION OVERVIEW:
The Retail Supervisor will assist with generating Braves Retail external business, assisting with the oversite of Threads, by Braves Clubhouse Store, overseeing the Threads phone order and online order business, and assisting with all retail marketing initiatives. This Supervisor will join a department that strives to provide a memorable shopping experience for fans visiting Truist Park and The Battery Atlanta by providing outstanding customer service and a superior selection of Braves merchandise.
KEY AREAS OF RESPONSIBILITY:
If you are disabled as defined by the Americans With Disabilities Act and require a reasonable accommodation in order to complete your online application, including making a change to the application process, please contact our Human Resources team at PeopleCapital@braves.com
POSITION OVERVIEW:
The Retail Supervisor will assist with generating Braves Retail external business, assisting with the oversite of Threads, by Braves Clubhouse Store, overseeing the Threads phone order and online order business, and assisting with all retail marketing initiatives. This Supervisor will join a department that strives to provide a memorable shopping experience for fans visiting Truist Park and The Battery Atlanta by providing outstanding customer service and a superior selection of Braves merchandise.
KEY AREAS OF RESPONSIBILITY:
- Assist with the day-to-day business of Threads, by Braves Clubhouse Store
- Supervise part-time staff, assist in-store daily
- Assist with brainstorming, planning and executing of in-store promotions and events
- Manage daily product merchandising and advise on store needs
- Create and implement daily social media marketing plan for Threads
- Oversee daily phone and online order requests and sales for Threads
- Run daily phone reports and manage part-time staff’s daily tasks
- Receive and approve all product returns/exchanges
- Implement Threads online shop merchandise additions and manage inventory
- Print daily online orders and oversee the processing/shipping of these orders
- Assist Retail Marketing team with daily product photos and monthly photoshoots
- Assist with creating promotional graphic designs
- Create daily store signage needs for all retail locations
- Assist with planning and executing of all Retail events and Pop-Up Shops
- Assist with planning and executing mobile retail vehicle events, including but not limited to traveling to offsite events
- Assist with Braves Authentics business, including but not limited to working in-store on game days, processing and shipping orders, and inventory management
- All other duties as assigned
- Ability to work 20-30 hr/week
- Interest in Retail Sales and Sports Marketing
- Excellent written and verbal communication skills
- Ability to work effectively and relate well with individuals of diverse backgrounds and within all levels of the company
- Proficiency in Microsoft Office (Word, PowerPoint, Excel)
- Social Media marketing/graphic design experience preferred
- Customer service oriented
- Excellent executive presence
- Ability to work long hours, weekends, and holidays
- Must complete a background check
- Ability to adjust to changing work hours and locations as needed
- Ability to work in a fast-paced environment and manage multiple tasks
- Able to lift up to 45lbs
If you are disabled as defined by the Americans With Disabilities Act and require a reasonable accommodation in order to complete your online application, including making a change to the application process, please contact our Human Resources team at PeopleCapital@braves.com
