Demo

Volunteer Specialist

Atlanta Community Food Bank, Inc
Atlanta, GA Volunteer
POSTED ON 1/20/2025
AVAILABLE BEFORE 4/20/2025

Job Description

Job Description

Who We Are :

The Atlanta Community Food Bank is working to end hunger in our community with the food, people and big ideas needed so that no one worries where their next meal is coming from. Since 1979, we’ve been providing food for a growing network of nonprofit partners – including food pantries, community kitchens, childcare centers, night shelters and senior centers. We currently serve more than 700 partners in 29 counties across metro Atlanta and north Georgia.

Where You’ll Work :

Volunteer Services / Development

About the Role :

As an integral member of the Development Team, the Volunteer Specialist is charged with executing programs and processes to increase and strengthen the engagement of volunteers and to provide customized experiences that motivate volunteers to increase their investment (time, talent, dollars) in support of the Food Bank’s mission. The individual in this role must be creative, a problem solver and a relationship builder. Strong organizational and communications skills are a must!

What You’ll Do :

  • Collaborates, partners and nurtures relationships with internal and external stakeholders
  • Works with donors and VIP volunteers to organize service opportunities while balancing a high volume and providing superior customer service.
  • Nurtures relationships with volunteers and supports them in identifying service opportunities that meet their needs and the needs of the organization.
  • Collaborates with staff to identify volunteer opportunities in the organization.
  • Effectively recruits and places the right volunteers with the right skills in volunteer positions.
  • Supports ongoing volunteer recognition activities and tactics
  • Represents the Atlanta Community Food Bank at volunteer fairs and corporate employee engagement activities
  • Other duties as assigned

Administrative Activities :

  • Oversees capturing and maintaining of event information and
  • constituent records in VolunteerHub.

  • Creates and coordinates daily volunteer schedules and updates to the
  • volunteer database.

  • In collaboration with Manager, Volunteer Services assists with pulling bi-weekly volunteer metrics
  • Assists in development and execution of recruitment and engagement plan for new volunteer opportunities
  • Leads implementation of ongoing volunteer recognition activities and tactics including National Volunteer Appreciation Week in April
  • Assesses current processes including but not limited to the confirmation process to confirm efficiency and best practices
  • Updates volunteer policies and procedures keeping the Volunteer Handbook up to date
  • In collaboration with Volunteer Manager responsible for internal communication of volunteer groups
  • Delegates and oversees the confirmation process of individual and group volunteers.
  • Our Inclusive Hiring Process :

    At the Atlanta Community Food Bank, we are dedicated to building a diverse and inclusive workplace. We understand that skills can be gained through a variety of experiences – educational and work. Towards that end, our Inclusive Hiring process is grounded in a skills based hiring approach. That means, we are looking for resumes that demonstrate key transferrable skills that can be applied to our job roles to support both our mission and culture.

    Key Competencies we look for in All our Food Bankers are :

  • Customer Focus
  • Decision Making
  • Accountability
  • The Ability to Navigate Change
  • If you’re excited about this role and can clearly demonstrate these and the other skills named below, we encourage you to apply. You may be just the right candidate for this or other roles!

    What You’ll Need : Skills and Experience your resume should demonstrate :

  • Have excellent verbal and written communication skills
  • Are proficient in Microsoft Office suite and have experience using VolunteerHub or similar system.
  • Have a high level of flexibility and ability to work as a team member and have excellent customer service skills when engaging with both internal and external constituents.
  • Are a creative problem-solver with experience working in a fast-paced environment and interacting with diverse groups of people in a professional manner
  • Must have proven experience with volunteer or project coordination
  • And You'll Love this Position if :

  • A You are by nature - a quick learner, detail oriented and have super
  • organizational skills.

  • You enjoy engaging the community with meaningful volunteer
  • opportunities.

    There may be some Physical Demands and Travel :

    The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Employee is routinely required to lift 25 lbs.
  • Expected travel time for this position is up to 10% per year
  • Expectation :

    We are committed to providing employees with an environment of mutual respect in which the values of Diversity, Safety, Continuous Improvement, and Hard work are supported and encouraged. We work diligently to engender fairness, responsibility, trustworthiness and teamwork to advance our mission : To fight hunger by engaging, educating, and empowering our community.

    Final Thoughts :

    Don’t meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At the Atlanta Community Food Bank, we are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

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