What are the responsibilities and job description for the PATIENT COORDINATOR position at Atlanta Dental Center?

ATLANTA DENTAL CENTER - GA

Expanding fast - Looking for a dedicated, expansion-driven

PATIENT COORDINATOR

About our practice :

The Atlanta Dental Center has been serving patients in Atlanta for over 33 years. We offer a high-pace clinical environment with the latest dental technology (CEREC, 3D X-Rays, Digital X-Rays, Advanced Oral Photography, paperless patient charts, etc.). Our doctors are highly accomplished amongst their peers with Fellowships and Accreditations in a variety of dental associations. We offer benefits and clear routes to skill improvements (including training).

We do not participate in any insurance networks, however, we see many new patients every day we are open. We also work with specialist dentists, including a Periodontist and Prosthodontist. We have full-time employment (40hrs) for all staff.

Our location : 620 Peachtree Street NE, Suite 204, Atlanta, GA 30308

Website : http : / / atlantadentalcenter.com /

Our Hours :

Monday - 8 : 50am - 5pm

Tuesday - 7 : 50am - 5pm

Wednesday - 8 : 50am - 7pm

Thursday - 7 : 50am - 5pm

Friday - 7 : 20am - 3pm

Your mission :

To be fully responsible for the hygiene department, their schedule and production.
To keep the appointment book full so that the daily office goal for the hygienists and doctors is made and there is no empty time on the schedule.
Help ensure patients follow through on their hygiene visits and help keep the appointment book full in the hygiene department.
Assist the hygiene department and hygienists with whatever is needed to ensure the schedule goes smoothly.

Specific responsibilities & duties :

Calling out to patients to schedule for dental work with our hygienists and doctors

Assisting the hygiene department with whatever they need to keep their schedule full and moving smoothly

Patient costs discussed and agreed by patient before arriving

Quickly confirming appointments with patients and keeping the schedule full at all times

Following up with patients to ensure their treatment plans get completed

Answering calls from patients about doing their treatment

Contacting insurance companies by phone and / or online to obtain full information regarding benefits and eligibilities

Calling to Reactivate patients who need to come back into the office to finish their treatment

Coordinating with Accounts and Insurance when quoting patients their costs

Ability to move quickly when patients have unexpected changes to their schedule

Assisting patients with pre-medications or any medications that the doctor directs

Writing detailed notes and records of all interaction with patients

Coordinating with the back office to schedule patients who have cases that have gone out to a Dental Lab

Required qualifications :

Dental Education. Ideally you have minimum 1 year of experience in patient scheduling or patient management and / or dentistry.

Ideally you would have knowledge of basic dental terms and understand what various treatments are and what they involve and be able to explain them.

Dentrix / computer skills and dental software is a plus.

Excellent phone skills and prolonged work on the phone.

Must speak English fluently and clearly.

Required personality and behavioral characteristics :

Fast-paced

Quick to learn

No holding on to upsets or disagreements

High duplication of tasks and directions and details

Responsible for job and patient

Highly ethical (when interacting with patients, this is very important)

Attention to minute detail

Very well organized

Upbeat and enthusiastic

Professional presentation and demeanor is required

Offered salary & other compensations :

We offer a very competitive starting salary, based on your experience and performance record - including benefits such as dental, paid vacations, supplemental insurance, transport, bonuses and education. We will be happy to provide the details of these benefits when you visit us.

IMPORTANT NOTE :

Please do not call the practice. We do NOT accept phone applications. Thank you for applying through the given link.

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