Building Security Supervisor (2nd Shift)

Who are we:
A professional basketball team and state-of-the-art arena/entertainment venue that specializes in creating memorable experiences for each guest we interact with. Some of our favorite things are live sports, concerts, comedy shows, family shows, and most any other world-class event you can think of, and we’re looking for someone who shares the same interests. We live for the fast-paced world of sports & live entertainment, and as such, we work hard, run fast, execute flawlessly, and party it up when it all comes together. Lastly, we strive to deliver wonderful experiences that create lasting memories, and we prefer to surround ourselves with those who are the best at what they do.

Who are you:
An enthusiastic lover of sports, live entertainment, and people. You have true passion for engaging in meaningful interactions and creating memorable experiences for all guests. You strive to be helpful, engaging, and knowledgeable of all things Atlanta Hawks and State Farm Arena. You enjoy being a part of an exciting and dynamic group, and you’re committed to continuously enhancing the productivity and effectiveness of your team. Lastly, you enjoy working hard and celebrating hard, and you’d be shocked if guests weren’t positively impacted by their interactions with you.

Job Summary: The 2nd shift building security supervisor is responsible for overseeing the building security officers of the shift and will help provide a safe environment by overseeing security operations of State Farm Arena.  This position will be involved with supervising the execution of standard operating policies and procedures while delivering a high level of customer service. 

Key Responsibilities:

Supervisory

• Assigns, directs, and trains staff regarding assignments while monitoring and evaluating work performance; reward and disciplining employees by initiating positive feedback or taking corrective actions and/or disciplinary procedures if necessary
• Conduct daily shift briefings to ensure assigned officers are prepared for their shift and receive all pertinent information and training
• Setting an example of proficiency and exemplary behavior for all officers on your shift
• Supervises assigned officers and other staff in accordance with the Company’s policies and procedures while addressing complaints and resolving any problems that arise

Administrative

• Conducts employee selection, hiring and onboarding process
• Monitors and approves employee time records; approves and processes time off requests; ensures adequate coverage/replacements for special events, vacationing, and sick employees
• Demonstrate a working knowledge of CCTV systems, fire & security systems, DSX Access Control system, Emergency Evacuation Plans and all other department reports as required
• Ensure security officers are trained to utilize 24/7 Software for all department logs, reports, equipment inventory, preventative maintenance and shift pass on reports are accurately maintained
• Assist in the management of the building and physical security officers by maintaining knowledge of the Security Policies and Procedures Manual and company policies and procedures
• Assists in the development of Security policies and procedures and training programs
• Establishes, cultivates, and maintains effective relationships with management, peers, outside agencies and subordinates
• Coordinating and assisting dockmaster in oversight of shipping and receiving

Requirements:

• 2-4 Year college degree or combination of education and relevant experience
• Minimum of (5) years of progressive security supervisory experience in Security/Law Enforcement
• Security experience working in stadium, arena, similar venue environment
• Ability to lead, give clear, concise direction and provide constructive feedback; can demonstrate confidence and leadership abilities
• Flexible schedule: able to work nights, weekends, and holidays as required
• Ability to pass background and MV

Preferred Qualifications:

• CPR/First aid certified
• Strong verbal and written communication skills
• Excellent time management and computer skills
• Experience in personnel management and customer service

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.

If this opportunity looks exciting to you, please complete the application process. Go Hawks!