Ticket Sales, HBCU Pathways Internship

Who are we:
A professional basketball team and state-of-the-art arena/entertainment venue that specializes in creating memorable experiences for each guest we interact with. Some of our favorite things are live sports, concerts, comedy shows, family shows, and most any other world-class event you can think of, and we’re looking for someone who shares the same interests. We live for the fast-paced world of sports & live entertainment, and as such, we work hard, run fast, execute flawlessly, and party it up when it all comes together. Lastly, we strive to deliver wonderful experiences that create lasting memories, and we prefer to surround ourselves with those who are the best at what they do.

Who are you:
An enthusiastic lover of sports, live entertainment, and people. You have true passion for engaging in meaningful interactions and creating memorable experiences for all guests. You strive to be helpful, engaging, and knowledgeable of all things Atlanta Hawks and State Farm Arena. You enjoy being a part of an exciting and dynamic group, and you’re committed to continuously enhancing the productivity and effectiveness of your team. Lastly, you enjoy working hard and celebrating hard, and you’d be shocked if guests weren’t positively impacted by their interactions with you.

Job Summary: The Ticket Sales intern will support revenue producing actions of an NBA front office sales team, such as campaign planning across departments, sales event support, sales competition culture assistance, experience 2-week onboarding training for entry level sales role including scripting, product knowledge and professional development. At the end of their position, they should have a full understanding of an entry level sales program, technical and transferable skills of a revenue department, effective communication skills specific to relationship building and selling oneself or your ideas.

Key Responsibilities:

Event Operations

• Aid in ideation around new business and member events
• Lead event day operations for smooth process/data collection
• Communicate effectively between event management and sales teams for pre/post-event feedback

Campaign Creation & Tracking

• Research new business market trends and provide insight into culture of college student buying habits, especially HBCU students
• Support Ticket Sales leadership in campaign activation and organization
• Track and report campaign success

Culture Planning

• Support Ticket Sales leadership in team building outings
• Assist in sales competition activation and execution to
• contribute to positive, motivating culture

Participation

• Participate in sales training for entry-level and senior-level
• sales reps, including scripting, product knowledge, professional development
• Handle inbound sales calls/incoming emails and perform outbound sales calls for practice and market research

Requirements:

• Must be enrolled in an accredited Historically Black College or University (HBCU) as a rising Junior and Senior.
• Must live in the metro-Atlanta area during the internship and able to work evenings, weekends, and holidays.
• Proficiency in Microsoft Office (Word, Outlook, Excel, PowerPoint, Teams)
• Ability to work collaboratively and quickly with multiple teams.
• High level of integrity to be trusted with important roles at events and confidential information.

Preferred Qualifications:

• Proficiency in Salesforce preferred.
• Extremely coachable and open to learning a sales process.
• Enjoys speaking to and meeting new people and excited to get out of comfort zone.
• Organized, creative, enthusiastic, and strong interpersonal skills.
• Ability to handle multiple projects at once.
• Positive and mature attitude with team-first mentality.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.

If this opportunity looks exciting to you, please complete the application process. Go Hawks!