Executive Director

Description

Remedy Pet Care (Remedy) is a nonprofit veterinary startup with two clinics (Atlanta, GA and Gainesville, FL) committed to providing affordable, quality medical care to pets in underserved communities. We focus on improving the health and well-being of pets and engaging in community outreach. Our team is dedicated to making a lasting impact on animal welfare while maintaining each clinic’s financial stability and long-term growth so that we can expand our mission.

Position Overview

The Executive Director will serve as the chief executive of Remedy responsible for the overall management, operational excellence, financial performance, and strategic direction of the organization. During the next two years, the Executive Director will have a particular focus on achieving and maintaining break-even financial performance at each clinic based solely on service revenue, building an effective veterinary volunteer program, and implementing a sustainable charitable care program funded by donations.

The ideal candidate will have experience in running multiple veterinary clinics, ideally across different states; possess a proven track record of scaling veterinary practices; enjoy getting hands-on in a startup environment; and be a strong advocate for animal welfare. This position offers the opportunity to shape the future of a growing organization and have a significant positive impact on the lives of thousands of pets, as well as their owners.

Strategic Leadership

• Lead the development and implementation of Remedy’s strategic goals and objectives, ensuring alignment with the mission and vision of the organization.
• Work with the Board of Directors to define and refine the clinic’s long-term strategic direction, focusing on growth, sustainability, and community impact.
• Provide visionary leadership for the evolution of clinic services, as well as the integration of clinic operations and culture across geographies.
• Guide the organization through the complexities of understanding local regulations, community needs, and market conditions.

Operational Management

• Oversee the day-to-day operations of all clinics ensuring efficient delivery of quality veterinary care, a positive patient experience, and optimal use of resources.
• Develop systems and processes to ensure consistency, quality, and efficiency across multiple clinic locations, where applicable.
• Ensure compliance with regulatory and licensing requirements for veterinary practices in different states and communities.

• Monitor clinic performance, including financial metrics, patient care standards, and operational efficiency; implement changes as needed to improve outcomes.

Staff Leadership and Development

• Lead, mentor, and support a team of veterinary professionals, administrative staff, and volunteers to ensure high levels of employee satisfaction and performance.
• Foster a positive and inclusive work environment that promotes collaboration, respect, and professional growth.
• Implement and maintain systems for performance evaluation, staff development, and retention.

Financial Oversight         

• Develop and manage the annual budget for the clinic, ensuring financial sustainability while maintaining quality care standards.
• Oversee financial planning, ensuring that resources are allocated appropriately to meet organizational goals.
• Identify revenue-generating opportunities to support the mission including partnerships and innovative services for sales revenue, as well as grants and fundraising programs for charitable care.
• Ensure the financial health of the clinic by tracking key financial indicators and implementing corrective actions when necessary.

Community Engagement and Fundraising

• Cultivate and expand relationships with potential donors, partners, and other stakeholders who can provide financial, in-kind, or other valuable support to Remedy.
• Represent Remedy at local, regional, and national forums. Advocate for animal welfare and build strong relationships with community leaders, donors, animal welfare organizations, and government agencies.
• Develop and manage a comprehensive communication strategy to promote Remedy’s mission so that it is well known and supported within the communities we serve.

Board Relations

• Serve as the primary point of contact between the Board of Directors and the Remedy’s staff, ensuring effective communication and collaboration on strategic initiatives.
• Provide regular updates to the Board on clinic operations, financial performance, and key initiatives.
• Assist with board member recruitment, orientation, and development.

Risk Management and Compliance

• Ensure the clinic operates in full compliance with federal, state, and local regulations including those related to veterinary care and nonprofit management.
• Develop and implement risk management strategies to protect the organization’s assets and reputation, particularly as it expands into new markets.

Qualifications

Required

• Experience in senior leadership roles, preferably as an Executive Director or similar position within a veterinary clinic or animal welfare organization.
• Experience running veterinary clinics, ideally across multiple states or regions, with a deep understanding of the unique challenges and opportunities of managing veterinary practices in different locations.
• Proven experience in scaling veterinary clinic services and revenue.
• Strong business and financial management skills with experience in budget development, financial oversight, and resource allocation.
• Experience leading and managing diverse teams including veterinary professionals, administrative staff, and volunteers.
• Demonstrated ability to develop and execute strategic plans that drive organizational growth and community impact.
• Excellent communication, negotiation, and interpersonal skills with the ability to build relationships across a wide range of stakeholders including board members, staff, donors, community members, and other key stakeholders.

Preferred

• Advanced degree (MBA, MPA, or equivalent) or professional certifications in nonprofit management, veterinary services, or a related field.
• Familiarity with veterinary clinic regulations across multiple states and the ability to navigate the complexities of interstate licensing and compliance.
• Experience with nonprofit fundraising and development including grant writing, donor relations, and special events.
• Knowledge of animal welfare policies and trends at the local, state, and national levels.

Personal Attributes

• Passionate about animal welfare and the mission of providing affordable veterinary care to underserved communities.
• Entrepreneurial mindset with the ability to think creatively and strategically, particularly in regard to expansion and innovation.
• High level of integrity, professionalism, and commitment to ethical practices.
• Strong problem-solving skills and the ability to manage complex, multifaceted projects.
• Flexibility and resilience in adapting to changing conditions typical of a startup environment.

The position description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to follow any other job-related duties required by their supervisor. This document does not create an employment contract implied or otherwise, other than an “at-will” relationship.