What are the responsibilities and job description for the Client Work Program Manager position at Atlanta Mission?
Do you feel called to work in a Christian Ministry?
Do you want to work where you make a difference in the lives of others?
Join us at the Atlanta Mission, where we make a difference in the lives of over 1000 men, women, and children every day by providing food, shelter, clothing, counseling, and vocational and spiritual guidance. We get to witness radical life transformations.
The Vocational Training Manager serves within our ministry by equipping clients with vocational skills, fostering growth, and ensuring a structured, empowering environment, supporting their path to self-sufficiency
Essential Duties & Responsibilities:
Vocational
- Manages clients which includes: scheduling service activities; training; ensuring the team has tools to complete tasks; coaching; directing and providing performance feedback
- Consults with the multi-disciplinary team regarding client service activity performance
- Assists with the design, development, and implementation of Vocational Services plan with service activities
- Prepares and maintains necessary reports including; Sales Force, checklists for service activities self-evaluations, and others.
Client Services
- Maintains flexibility with the team in regards to clients needs and task reassignments
- Determines and formulates policies related to areas for task assignments to minimize confusion and promote a high level of client morale
- Maintains log of all incidents related to performing service activities which may require updates of original responsibilities to maintain effective services and positive working conditions
Facility Organization
- Manages clients serving in housekeeping, reception, landscape, and kitchen
- Manages housekeeping supplies which includes maintaining records; and conducting inventory of purchases and donations
- Manage Peer leaders and their development as servant leaders
You will uphold the following Christ-Centered values:
- Humbly Serve: You strive to live, Love and Lead like Jesus
- Faithfully Steward: You honor and wisely use the time, talent and treasures that God has provided
- Courageously Innovate: You are driven towards excellence, you continuously learn, adapt and improve
- Joyfully Celebrate: You intentionally appreciate and recognize all that God is doing in and through all the stakeholders of Atlanta Mission.
- Strength in Unity: You embrace Gods desire for oneness and kingdom-focused unity.
Position Requirements:
- One year of related experience and/or training; or equivalent combination of education and experience
- Supervisory experience which includes training and developing others
- Experience working within a similar environment, ministry, or non-profit organization
- Strong conflict-resolution skills
- Self-motivated with excellent time-management skills
- Able to encourage others with biblical truth and prayer
- Able to be gently firm when needed in order to promote accountability
- Possess an attitude of enthusiasm with a desire to learn and positively influence others
- Proven ability to multi-task and work in a fast-paced environment without being easily overwhelmed
Supervisory Requirements:
- Client supervision
- Delegation
- Performance management
- Fostering teamwork
- Giving feedback
Physical Requirements:
- Must have the ability to remain in a stationary position (standing, sitting and/or walking)
- Must have the ability to constantly operate a computer and other office equipment, such as a copy machine, calculator and computer printer
- Must be able to communicate accurate information
- Must be able to occasionally lift up to 50lbs
What we Have to Offer You & Your Family
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Insurance Coverage:
- Health Insurance: up to 76% of company-paid
- Life Insurance and Short-Term Disability: 100% company-paid
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Leave Benefits:
- Paid Time Off (PTO):120 hours/year (or 3 weeks) during your first year
- Holidays: Ten paid holidays per year
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Retirement Savings Opportunities (403(b) Plan:
- After one year of service, we provide a company match of 50% of your deferral up to 5%
- After one year of service, we provide a 4% discretionary contribution, if you contribute at least 1%
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Pre-Tax Savings Accounts:
- Flexible Spending (FSA)
- Health Savings Accounts (H.S.A)
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Additional Benefits at No Cost to You:
- Travel and Employee Assistance Program (EAP)
- Employee Advocacy Services