Registration Clerk

Overview:
The Medical Registration Coordinator plays a critical role in patient onboarding and ensuring a seamless registration process. This position requires attention to detail, excellent communication skills, and the ability to handle multiple administrative tasks in a fast-paced healthcare environment.

Key Responsibilities:

Patient Onboarding and Registration:

• Accurately collect and input patient demographic, insurance, and medical information into the electronic medical records (EMR) system.
• Ensure all patient registration forms are complete and compliant with organizational policies.

Appointment Scheduling and Coordination:

• Schedule patient appointments based on provider availability and clinic guidelines.
• Manage appointment reminders, cancellations, and rescheduling requests.

Insurance Verification and Payment Processing:

• Verify insurance eligibility and benefits prior to appointments.
• Assist patients in understanding their coverage and any out-of-pocket expenses.
• Process payments, co-pays, and deposits securely and accurately.

Patient Communication:

• Serve as the first point of contact for patients, addressing inquiries related to scheduling, registration, and insurance.
• Respond to phone calls, emails, and portal messages promptly and professionally.

Compliance and Confidentiality:

• Maintain strict adherence to HIPAA regulations and organizational standards.
• Ensure patient data is securely stored and handled.

Administrative and Operational Support:

• Audit and verify the accuracy of patient records and data entry.
• Collaborate with other team members to streamline processes and resolve issues.

Problem-Solving and Conflict Resolution:

• Address patient concerns or barriers to registration with professionalism and efficiency.
• Work collaboratively with other departments to resolve issues that may impact patient care or workflow.

Qualifications:

• High school diploma or equivalent; associate degree in healthcare administration or related field (preferred).
• Minimum of 2 years of experience in patient registration, scheduling, or related roles in a healthcare setting.
• Proficiency in EMR systems and insurance verification processes.
• Strong communication and interpersonal skills.
• Ability to handle sensitive patient information with confidentiality.

Job Type: Full-time

Pay: $18.00 - $20.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• On-the-job training
• Opportunities for advancement
• Paid time off
• Vision insurance

Medical Specialty:

• Primary Care

Schedule:

• 8 hour shift
• Monday to Friday

Ability to Commute:

• Sarasota, FL 34234 (Required)

Work Location: In person

Salary : $18 - $20