What are the responsibilities and job description for the Field Service Technician position at Atlantic Detroit Diesel Allison?
Overview
Responsible for traveling to a variety of customer locations to service On-highway vehicles for diagnosis and repair of internal and external engine components as well as fuel, cooling, exhaust, electrical and aftertreatment systems.
Responsibilities
- Accurately trouble shoot and diagnose all problems on customer equipment and perform complex and/or major repairs as required.
- Proficient with diesel engine and electrical system operation, diagnosis, and repair. Will consider experience from any major OEM.
- Work with parts department to identify and order parts consistent with accurate diagnosis and complete necessary repairs.
- Minimize customer down-time by managing each phase of the repair safely and efficiently. Strong customer service skills
- Able to manage and maintain an independent work schedule while prioritizing emergency calls when necessary.
- Motivated and reliable with strong work ethic, cooperative team member
- Able to work independently in a safe and efficient manner
Top pay rate offered for the following:
- Detroit engine repair/rebuild experience.
Series 60 / DD heavy duty platform
EPA07 – GHG21 aftertreatment system diagnosis
MBE and 2-Cycle a plus
Proficient with Diagnostic link, G2 Certification preferred.
- Cummins ISB, ISM, ISX, Cummins Insite experience
- Allison Transmission diagnostic and repair
Qualifications
- The trait of being dependable and
- Ability to utilize the available time to organize and complete work within given.
- Ability to communicate clearly and concisely, both verbally and in writing.
- Ability to take care of the customers’ needs while following company procedures.
Education/Experience:
- High School Diploma or GED along with three to seven years related experience OR technical degree or certification in a diesel engine program, along with two to five years of related experience.
- Full complement of basic hand tools, both standard and metric, including torque wrenches.
- Valid driver’s license with a clean driving record, CDL a plus
Skills & Abilities:
- Basic computer navigation and utilization skills required.
- Ability to utilize laptop and portable diagnostic tools required.
- Experience with Adobe Acrobat and Microsoft Office applications (Outlook, Word, Excel)
Working Conditions:
Work at various jobsites, customers' place of business outside and/or in a shop environment.
