What are the responsibilities and job description for the Heavy-Duty Truck Parts Sales Professional position at Atlantic Detroit Diesel Allison?
Job Overview:
The Outside Parts & Service Sales Representative role at Atlantic Detroit Diesel Allison is designed to drive growth in the parts and service business, while identifying and developing new business opportunities through existing accounts and prospective new accounts.
Key Responsibilities:
- Establish and maintain strong relationships with new and current customers.
- Promote and introduce new products or services to local trucking, coach, delivery, emergency, and construction fleets.
- Maintain a comprehensive knowledge of products and services offered by the company.
- Actively seek and identify new customers through targeted calling efforts within the assigned territory.
- Manage customer contact information and communications using the Company's CRM system.
- Analyze customer needs and determine how company products and services can best meet their requirements.
- Prioritize and organize sales call activities to maximize productivity.
- Collaborate with internal departments to review sales activities, opportunities, and objectives.
- Ensure timely completion and submission of daily customer visit logs.
- Assist with customer parts returns, warranty support, service issues, and disputes as needed.
- Attend industry events to stay informed about market trends and develop knowledge of competitive products.
- Foster social and professional relationships with industry professionals to promote a positive image for the organization.
- Conduct all business transactions with integrity and ethics.
