Overview

The Outside Parts & Service Sales Rep is responsible for growing the parts and service business while continuously identifying and developing new business opportunities through existing accounts and prospective new accounts.

Responsibilities

• Establish and maintain strong relationships with new and current customers.
• Introduce new products or services to local trucking, coach, delivery, emergency, and construction fleets.
• Develop and maintain a working knowledge of products and services offered.
• Actively seek and identify new customers through cold calling in the assigned territory.
• Maintain customer contact information and communications utilizing the Company’s CRM.
• Analyze customer needs and determine how company products and services can best be utilized.
• Prioritize and organize sales call activities.
• Review sales activities, opportunities, and objectives with internal departments.
• Timely completion and submission of daily customer visit logs
• Assist with customer parts returns, warranty support, service issues and disputes as needed.
• Attend sales and trade Develop knowledge of market/industry trends as well as competition/competitive products and the potential for new product or service offerings.
• Develop social and networking business relationships with individuals within the industry in order to generate and maintain a positive image for the organization.
• Conduct all business transactions in an ethical manner.

Qualifications

• Valid Driver’s License and clean driving record
• Working knowledge of trucks, diesel engines, HD transmission, and driveline preferred
• Good customer service, communication, telephone, and organizational skills
• Self-motivated, dependable, driven individual
• Ability to effectively build relationships with customers and co-workers

Education/Experience

• High School Graduate or GED.
• Experience in the heavy-duty truck parts or service industry preferred but not required. Willing to train the right individual.

Computer Skills

Proficient in Microsoft Office applications (Word, Excel, Outlook). Prior experience with Salesforce a plus.

Other Requirements

Ability to wear Personal Protective Equipment (PPE) as required by the position, location, and/or customer.

Benefits

Company provided Medical, Dental, Vision, Paid Vacation and Sick Time, Paid Holidays, Flex Spending account, Life Insurance, Disability Insurance, Employee Assistance Program, 401K with 3% company match.

Compensation

Salary along with Commission, Mileage Reimbursement and Car Allowance

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