What are the responsibilities and job description for the Estimator position at Atlantic Emergency Solutions-Atlantic Heavy Duty?
Description
Atlantic Emergency Solutions offers competitive pay and comprehensive benefits package at or above industry standards. Compensation is based on experience and certifications. Any payrate advertised in this ad is not provided or authorized by Atlantic Emergency Solutions.
Atlantic Emergency Solutions is seeking a full-time Estimator for our Collision Center located in Baltimore, MD.
The Collision Center Estimator is responsible for assessing and estimating the repair costs for vehicles that have been damaged in collisions. This role requires a deep understanding of vehicle construction, repair processes, and the ability to accurately estimate the cost of parts, labor, and materials required for repairs. The estimator collaborates closely with customers, insurance companies, and repair technicians to ensure that repairs are done efficiently, on time, and within budget.
Estimator is responsible for:
- Inspect damaged vehicles to evaluate the extent of damage and determine the necessary repairs. Use tools such as measuring systems and visual inspection to ensure accurate assessment
- Prepare detailed, accurate, and timely repair estimates, including parts, labor, and materials. Ensure estimates are in line with industry standards and repair shop guidelines.
- Communicate with customers to discuss the damage assessment and the required repairs. Explain estimates and repair processes in a clear and professional manner.
- Work with insurance adjusters to confirm the scope of repairs and resolve any discrepancies in estimates. Provide supporting documentation for insurance claims.
- Coordinate with parts suppliers to order necessary parts for repairs, ensuring availability and timely delivery.
- Ensure that the repair process aligns with the estimate. Monitor repair progress and make any necessary adjustments to the initial estimate as work progresses.
- Maintain accurate records of estimates, customer information, and repair details. Ensure all documentation complies with insurance requirements and company standards.
- Inspect the completed repairs to ensure they meet quality standards and the vehicle is restored to its pre-accident condition.
- Provide excellent customer service by addressing concerns or issues promptly and professionally.
- Pre-employment drug screening and satisfactory driving record required.
Requirements
Knowledge:
· Strong understanding of parts terminology and descriptions
· Knowledge of basic parts pricing to ensure accurate quotes
· Knowledge of current labor rates to ensure pricing accuracy and competitiveness
Skills:
· Excellent verbal and written communication skills, with the ability to explain complex repair details in a clear and professional manner.
· Strong interpersonal skills, with the ability to manage customer expectations and address concerns.
· Proficient in basic computer programs such as Excel, Word, and Outlook
· Ability to accurately assess damage and estimate repair costs.
Abilities:
· Ability to manage multiple estimates and projects simultaneously, ensuring timely completion of tasks.
· Ability to interpret written estimates from various estimation programs
· Ability to address issues as they arise, offering creative and cost-effective solutions.
Pay: $25.00 - $40.00 per hour
Expected hours: 40 per week
- Day shift
- Monday to Friday
- Work Location: In person
Benefits:
- Excellent health insurance (medical/dental/vision) for employee and dependents
- Flexible Spending Account (FSA)
- Short term/long term disability and life insurance, with AD&D coverage
- 401(k) plan with company match (50% up to 6%)
- Paid time off (PTO) that accrues 15 days per year
- Supplemental insurance options (Accident, Critical Illness, Cancer)
- Legal Resources
Atlantic Emergency Solutions is an Equal Opportunity Employer. This means that we provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Salary : $25 - $40