What are the responsibilities and job description for the Member Service Representative I position at Atlantic Federal Credit Union?
Unlock Your Full Potential: Become a Key Player on Our Member Service Team!
Atlantic Federal Credit Union is looking for an energetic and detail-oriented Member Service Representative who’s ready to make a real impact in the financial lives of our members. If you are experienced and have a background in banking, retail or service, love connecting with people, and want to further your career, this could be the perfect fit.
What You’ll Do: You won’t just handle routine transactions—you’ll be the face of our credit union, helping members with everything from deposits to problem-solving. Your support will be in branch and in our digital channels
Be a Relationship Builder: You’ll do more than provide service—you’ll build lasting relationships. Educate our members about our full suite of financial products, helping them make smarter decisions.
- Maintain Financial Integrity: Balance your drawer down to the penny every time and ensure all transactions are accurate. Your keen eye will help catch potential issues before they become problems.
- Compliance and Security: Safeguard confidential information, keep an eye out for suspicious activity, and stay on top of all regulations.
- Branch Support: From opening and closing the branch to assisting with audits, you’ll be an essential part of the team’s day-to-day operations.
Why You’ll Love It Here: At Atlantic, your professional development is our priority. You’ll have the opportunity to grow, learn, and take on new responsibilities in a supportive environment that values hard work and dedication. Go beyond transactions take the next step in your career with a team that’s got your back, we want to hear from you!
Elevate your career and make a difference—apply today!
Atlantic is an Equal Opportunity Employer
Requirements:What You Bring to the Table: We’re not just looking for skills—we’re looking for someone who shares our commitment to serving our community. Here’s what helps you stand out:
- 1–3 years of customer service experience, ideally in banking, retail or service.
- A natural problem solver who thrives in a fast-paced environment.
- An eye for detail, balancing your cash drawer and ensuring all tasks are done with precision.
- Willingness to travel to branches when needed.
- High school diploma or equivalent.
