What are the responsibilities and job description for the Client Service Representative (Hybrid) position at Atlantic Group?
Client Service Representative (Hybrid)
Job Overview – Client Service Representative (Hybrid):
Become part of our client’s Boston, MA team as a Client Service Representative. In this temporary role, you will manage assigned client relationships with a focus on fund accounting, administration, and custody, ensuring proactive solutions and high client satisfaction.
Compensation: $24/hour
Location: Boston, MA
Schedule: Monday to Friday (Hybrid)
Responsibilities as the Client Service Representative:
- Client Management: Address and resolve day-to-day client inquiries, escalating issues when needed.
- Collaboration: Work with internal teams to resolve client issues and meet deliverables.
- Communication: Keep clients updated on inquiry statuses and share insights on trends to improve processes.
- Reporting: Execute reviews of client reporting and reconciliations, ensuring accuracy and escalating issues as necessary.
- Training: Conduct client training sessions to teach them how to utilize internal systems and reduce manual intervention.
Qualifications for the Client Service Representative:
- Education: Bachelor’s degree or equivalent required.
- Experience: Prior experience in Client Service or a related Financial Services role preferred.
- Skills: Strong verbal and written communication, analytical and problem-solving skills.
- Technology: Strong proficiency in Microsoft Office Suite with the ability to quickly adapt to new technologies and systems.
Application Notice: Qualified candidates will be contacted within 2 business days of application. If an applicant does not meet the above criteria, Atlantic Group will keep your resume on file for future opportunities and may contact you for further discussion.
#40568
Salary : $24
