What are the responsibilities and job description for the Concierge (Administrative Receptionist) position at Atlantic Shores?
Job Details
Concierge (Administrative Receptionist)
Join our dynamic Administrative Services team! You can make a difference and provide our residents with positive assistance while making a wonderful first impression. We are searching for additional team members who appreciate a cooperative leadership style and a commitment to excellence.
Our ideal team member brings a mindset for service, teamwork, and a strong desire to learn and perform the right actions for the situation. They have a resident centered care focus and are comfortable working with a diverse group of coworkers. A willingness to learn and make a conscious choice to be positive daily is a must.
Earn a competitive hourly rate between $16 and $19.20 based on years of experience.
Additional compensation includes:
- Hourly employees:
- 1.5x Holiday Pay
- 1.5x Overtime Pay for every hour worked over 40 hours per week
- Full-time employees:
- Generous PTO beginning with a maximum of 104 hours annually
- Benefits: Medical, Dental, Vision, Life, STD/LTD, Supplemental: Accident/Cancer/Critical Illness, Legal Resources, and Identity Theft
- Tuition reimbursement: up to $5,250 annually for qualifying coursework
- All employees:
- 401k with company match
- Educational Partnership Discounts: South University, ECPI, Regent University, St. Leo University, and Colorado Christian University
- Referral Bonus for new employee referrals that join our team
- Star Employee Recognition Program including monetary awards
- Employee Assistance Program (EAP)
Position Summary: The Concierge (Administrative Receptionist) works in accordance with established policies and procedures and/or specific instructions from the supervisor. This position is responsible for answering and transferring all calls in a courteous and professional manner, giving information, direction, and other appropriate assistance to residents, staff, guests, and vendors, as well as performing a variety of clerical duties. This position reports to the Director of Administrative Services.
Education and/or Experience: Less than high school education; or up to one-year related experience or training; or equivalent combination of education and experience. Previous experience as Receptionist preferred, but not required. Intermediate computer skills with Microsoft software required.
- Ability to act in a resident’s best interest and make responsible choices and decisions.
- Ability to be a professional first impression with extraordinary people skills and a warm smile.
- Ability to handle multiple priorities in a timely manner.
- Excellent communication skills (both written and verbal), in person, electronically, and over the phone.
- Organization and time-management skills.
- Demonstrated proficiency in basic computer skills (Microsoft Office: Teams, Outlook, and Excel) and the ability to learn new applications.
About Atlantic Shores
Our vision at Atlantic Shores is "To be a neighborhood where people want to live and work." Located in Virginia Beach, we are an award-winning continuing care retirement community serving ages 55 and up. We live our mission of being a welcoming neighborhood promoting active lifestyles in a community which ensures freedom, dignity, wellness, independence and security for all residents and staff.
Our Core Values include:
- Service to others
- Culture of Trust/Honesty
- Leadership to Grow
- Loyalty
Why choose us? For a rewarding opportunity.
We are looking for people who have a heart full of compassion, people who are warm and kind. Here at Atlantic Shores, you will have the opportunity to make a wonderful difference in someone’s life every day. Employment with Atlantic Shores comes with great benefits - with the flexibility to choose the health and welfare plans to best meet your needs.
Salary : $5,250
