What are the responsibilities and job description for the LAWN AND GARDEN EQUIPMENT "REPAIR & SERVICE MECHANIC" position at Atlantic Tractor LLC?
As a Great Place to Work certified organization, Atlantic Tractor is committed to providing outstanding benefits, including:
A $5,000 Sign-On Bonus (Expires 12/31/24)
A 401(k) Retirement Plan with Company Match
Comprehensive Health, Dental, Vision, and Prescription Insurance
Health Saving Accounts
Life Insurance
Short- and Long-Term Disability Insurance
Paid Time Off
Paid Holidays
Company Paid Online and Instructor-Led Training
Employee Assistance Program (EAP)
Generous discounts on products
Moreover, with our commitment to employee advancement, you'll have real opportunities to progress into management roles. Many of our current managers and supervisors began their careers in Service, Parts, or Sales. With 18 locations and over 430 employees, Atlantic Tractor is a stable and reputable employer known for honesty, integrity, and community values. We've consistently been named “Satisfyd Top Dealers” from 2018 through 2024, and our continued growth has solidified our position as one of the largest agricultural and equipment dealers in the Mid-Atlantic region.
At Atlantic Tractor, your voice matters. Enjoy a collaborative work environment where your opinions are valued and your impact is recognized. We provide comprehensive training and mentoring to equip you with the skills necessary for success and encourage ongoing learning and development to nurture your professional growth.
Our core values, encapsulated in the 6P’s of Performance – Passionate, Positive, People-Oriented, Productive, Professional, and Proud – underpin our commitment to excellence and exceptional customer experiences, as uniquely developed by our dedicated team.
Purpose:
Independently perform in-field equipment service, diagnostics and repairs by operating a mobile service vehicle and traveling to customer locations. Candidates require a strong work
ethic to complete a task efficiently with minimal supervision. Individual will serve as an in-field representative for the dealership to provide service solutions. Communication skills
required to clearly articulate aspects of work being performed to a customer in a courteous and effective manner.
Responsibilities:
● Maintains current knowledge of John Deere and competitive products.
● Performs in shop or onsite service for customer units
● Mentors Service Technician Trainees and Service Technicians
● Conducts or supports customer clinics
● Performs diagnostics and repairs in the field as required
● Accountable for billable time and assigned work orders
● Responsible for complete and thorough documentation of diagnostics and repairs
performed on work orders and on time submittal of information
● May participate in John Deere University and Dealer Training programs required for the
development of skills and knowledge
● Operates and maintains vehicles, tools and equipment required to perform job
responsibilities
● Maintains a clean work area and performs work in a neat and orderly fashion
● Follows all safety rules and regulations in performing work assignments
● Maintains current knowledge of John Deere and competitive products
Experience, Education, Skills and Knowledge:
● Experience performing service repairs; demonstrated experience consistently meeting
performance metrics preferred
● Experience performing repairs and maintenance using special tools and equipment
following Technical Manual procedures on machines of the Technician’s specialty
● Experience with the mechanical, electrical and hydraulic systems used in off road,
construction, lawn, or heavy equipment
● Experience operating vehicles, tools, and equipment for diagnostic purposes
● Experience with basic computer functions; experience using Service ADVISOR™ or
other computer based diagnostic repair tools preferred
● Experience working cooperatively in a team environment
● Experience communicating effectively verbally and in writing
● Must have an adequate toolset to perform job responsibilities
● High School Diploma, GED, or equivalent experience required; Associates degree
preferred
● Have a current or be able to obtain and maintain DOT Medical Certificate.
● Valid driver’s license required, "MUST" be 21 yrs of age
The pay range for this position is $20-$32 per hour based on experience.
#INDHP
Salary : $20 - $32
