What are the responsibilities and job description for the Patient Services Representative position at Atlantic Wellness Center?
Atlantic Wellness Center is a high volume Chiropractic office and Wellness Center, which incorporates chiropractic care, massage therapy, acupuncture, and spinal decompression. We are currently hiring a Front Office Staff Member for roughly 30 plus hours per week.
We are looking for an applicant who wants to be part of a team, is a phenomenal people person, has exceptional organizational skills, can easily multi-task, is a self-starter, can think fast on their feet, has a genuine interest in helping others, can anticipate the needs of the patients, and be a problem solver.
The job duties entail, but are not limited to; answering phone calls and having the capability to navigate the patient through scheduling, and answering general questions they may have. Using Electronic Health Record (EHR) software to schedule patients, input patient data, post payments, send emails and texts. Place patients on therapies. Take notes of patient conditions while they wait for the doctor to arrive. Call healthcare related offices for records of patients. Send and receive faxes and emails. General cleaning of the office i.e. collecting trash, cleaning bathrooms, vacuuming and mopping floors, wiping off treatment equipment, etc.
Our office currently has 4 Chiropractic Physicians, 2 Licensed Massage Therapists, 1 Acupuncturist, 2 Front Office Staff Members, and a Medical Biller.
We are a growing office and are looking for a perfect fit to be added to the team. We ask that only highly motivated people apply. Experience is not a necessity, but applicant must be willing to work hard and learn.
Job Type: Full-time
Pay: $15.00 - $16.00 per hour
Expected hours: 25 – 35 per week
Benefits:
- Employee discount
- Paid time off
- Professional development assistance
Schedule:
- 8 hour shift
- Monday to Friday
Experience:
- ICD-10 and/or CPT Coding: 1 year (Preferred)
- Customer / Patient Care: 1 year (Preferred)
Work Location: In person
Salary : $15 - $16