What are the responsibilities and job description for the Product Manager, Optimization position at ATLANTICUS?
Job Details
Description
Job Description:
As a Product Manager focused on optimization, you will play a critical role in enhancing workflows, optimizing product features, and improving customer experiences to expand access to credit and promote financial stability for underserved consumers. You will actively participate in all stages of the product lifecycle — from ideation to post-launch iteration — working closely with cross-functional teams to ensure our products meet customer needs and align with Atlanticus’ mission to empower consumers and support sustainable business growth. This role emphasizes analyzing current processes, implementing impactful optimizations, and delivering measurable results that support both customers and business objectives.
Who We’re Looking For:
Experienced: ~3 years of experience in product management, preferably with a focus on consumer lending or fintech products such as credit cards, retail credit, or installment lending. Track record of delivering impactful products from ideation through execution and iteration, with a focus on optimization.
Optimization-Oriented: Demonstrated ability to identify areas for improvement within product workflows, leveraging data and insights to drive measurable enhancements in performance, usability, and customer satisfaction.
Technically Skilled: Proficiency in product management tools. Ability to work closely with technical teams and understand technical aspects of product development. Strong product design literacy.
Analytical & Data-Driven: Very strong analytical and problem-solving skills. Ability to interpret data and draw actionable insights, with a focus on identifying opportunities for optimization and enhancement.
Exceptional Communicator: Excellent written and verbal communication skills. Ability to articulate complex concepts clearly and persuasively to different audiences.
Collaborative Leader: Proven ability to work effectively in a cross-functional team environment. Strong interpersonal skills and ability to build relationships with stakeholders at all levels.
Customer-Focused: Passionate about understanding customer needs and creating products that solve real-world financial challenges.
What You’ll Do:
Product Optimization: Identify opportunities to enhance existing workflows, product features, and customer experiences. Leverage data analysis, user insights, and feedback to implement iterative updates that improve efficiency, usability, and performance. Focus on maximizing product impact while streamlining operational processes.
Product Strategy and Vision: Contribute to defining and driving the product vision and strategy for our consumer lending products. Collaborate with stakeholders to ensure alignment with Atlanticus’ goals and customer needs, while providing critical insights.
Feature and Product Definition: Develop product specifications for new products and enhancements to existing features. Work closely with cross-functional teams to bring these features and products to life, ensuring they meet customer needs and align with business objectives. Drive continuous improvement of existing flows and content through iterative updates.
Market and Competitive Analysis: Stay informed on market trends, competitor offerings, and regulatory developments. Incorporate findings into product strategy to ensure market competitiveness and compliance.
Roadmap Development: Assist in developing and executing the product roadmap, ensuring the timely and successful delivery of product features and enhancements. Ensure roadmap initiatives align with business goals and customer needs. Prioritize efforts to optimize and enhance existing products alongside launching new ones.
User Insights: Understand our customers deeply — what drives their decision-making, their financial challenges, and how we can better serve them.
Cross-Functional Collaboration: Partner with teams across risk management, IT, design, marketing, operations, legal, and customer support to ensure seamless product development, launch, and ongoing success.
Performance Metrics: Define success metrics for products and features; monitor, analyze, and interpret performance data. Leverage data-driven insights to identify trends, uncover areas for improvement, and guide iterative product updates that align with business objectives and customer needs.
User Testing and Feedback: Conduct user testing sessions, gather feedback, and iterate on product features to ensure a best-in-class user experience. Focus on improving existing products and flows to enhance usability and customer satisfaction.
Launch Readiness: Oversee the go-to-market strategy, ensuring all teams are prepared for successful product launch and scaling. Drive post-launch evaluations to assess performance and identify opportunities for optimization and improvement.
