What are the responsibilities and job description for the Hotel Concierge Representative position at Atlantis Casino Resort & Spa?
Day Shift Position
- Sell and promote Atlantis and all of the on-property outlets
- Assist guests by making Hotel, Restaurant and Spa reservations at Atlantis
- Assist guests by securing tickets to local attractions and events, making auto rental reservations, making arrangements for delivery of health-care equipment for hotel guests, printing airline boarding passes, and placing orders for gift, flower and/or Room Service deliveries.
- Be informed and knowledgeable of local attractions and events
- Assist the Hotel Front Desk with check-ins / check-outs as needed
While performing the duties of this job, the employee may be required to stand; walk; use hands to finger, handle or feel objects, tools or controls; reach with hands and arms; talk, and hear. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to focus.
- Proficiency in computer skills, experience with LMS a plus
- Ability to sell and promote the property and all of its outlets
- Ability to handle cash accurately
- Ability to read and analyze guests folios and Hotel reports
- Knowledge of general office equipment
***Must adhere to all appearance standards, including but not limited to no "visible" tattoos/piercings or unnatural hair and nail colors. ***
Atlantis Casino Resort Spa fosters a team working environment and an environment that is focused on Team Member recognition and appreciation. Some of the ways in which we accomplish this is by offering the following:
- Comprehensive benefits (medical, dental, vision, supplemental coverage)
- 401K retirement savings plan discretionary match
- Education Tuition Reimbursement Program
- Paid Vacation
- Holiday Pay
- Recreation /Fitness Discounts
- Weekly Resort Prizes
- Career Development and Training Workshops
- FREE daily meal
- Internal Advancement
