Salon Manager

Overview

Come join Team Atlantis! The Salon Manager is responsible for overseeing the daily operations of a high-end salon, ensuring exceptional guest experiences, staff performance, and business success. This role involves managing a team of stylists and support staff, scheduling, inventory control, and maintaining the highest standards of service and professionalism.

Key responsibilities include driving revenue through service excellence, retail sales, and promotional initiatives while ensuring compliance with health and safety regulations. The Salon Manager also leads staff training and development, fostering a positive and motivated team culture.

Success in this role requires strong leadership, business acumen, and a commitment to delivering a luxury salon experience that meets or exceeds Forbes Four-Star standards.

Responsibilities

• Oversee daily operations of the salon, ensuring a seamless and luxurious guest experience.
• Uphold Forbes Four Star Standards, implementing and maintaining best practices in service, cleanliness, and ambiance.
• Lead, mentor, and motivate a team of stylists, technicians, and front desk staff to achieve performance goals and service excellence.
• Conduct regular training sessions to enhance service quality, product knowledge, and guest engagement.
• Manage scheduling and staffing to optimize efficiency while maintaining the highest standards of service.
• Monitor and maintain inventory levels, ensuring that all salon products and supplies align with brand and quality standards.
• Address and resolve guest concerns with professionalism and a solutions-driven approach.
• Collaborate with marketing and sales teams to develop strategies for increasing salon revenue and guest retention.
• Ensure compliance with all health and safety regulations, maintaining a pristine and professional environment.
• Other duties as assigned my management.

While performing the duties of this job, the employee may be required to stand; walk; use hands to finger, handle or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel crouch or crawl; talk, and hear.  The employee may occasionally lift and/or move up to 25 pounds.  Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to focus.

Qualifications

• In-depth knowledge of salon services, products, and trends
• Experience with appointment scheduling and POS systems
• Knowledge of health, safety, and sanitation regulations

Technical/Professional Knowledge

Hair Stylist:

• Proficient in haircutting, blow-drying, styling, and updos.
• Skilled in color application, highlights, balayage.
• Knowledge of different hair types and product recommendations.
• Expertise in sanitation, safety, and chemical handling.
• Strong consultation and customer service skills.

Nail Technician:

• Skilled in manicures, pedicures, and nail enhancements (acrylics, gel)
• Proficient in nail art, design, and trend techniques.
• Knowledgeable in sanitation, sterilization, and health protocols.
• Ability to assess nail health and recommend treatments.
• Strong communication and customer service skills.

***Must adhere to all appearance standards, including but not limited to no "visible" tattoos/piercings or unnatural hair colors. ***

Atlantis Casino Resort Spa fosters a team working environment and an environment that is focused on Team Member recognition and appreciation. Some of the ways in which we accomplish this is by offering the following: 

• Comprehensive benefits (medical, dental, vision, supplemental coverage)
• 401K retirement savings plan discretionary match
• Education Tuition Reimbursement Program
• Paid Vacation
• Holiday Pay
• Recreation /Fitness Discounts
• Weekly Resort Prizes
• Career Development and Training Workshops
• FREE daily meal
• Internal Advancement