What are the responsibilities and job description for the Administrative IT Support Specialist position at Atlantis Comfort Systems?
Job Summary
We are seeking a highly organized and detail-oriented Administrative IT Support Specialist to join our team in West Warwick, RI. This role will provide essential administrative and IT support, ensuring the smooth operation of our office and technology infrastructure. You will be the point of contact for IT-related issues, manage office equipment, and assist with various administrative tasks.
Responsibilities
- Provide technical support for hardware, software, and network issues.
- Maintain & manage user permissions, policies & groups in active directories.
- Manage & maintain office equipment, including printers, scanners, copiers & field tablets.
- Assist with data entry, file management, and document organization.
- Answer phone calls and manage email correspondence.
- Deploy end user tablet and work stations.
- Coordinate scheduling, meetings, and events. Software and platforms.
- Order and manage supplies for office equipment.
- Assist with system upgrades, software deployment and IT project implementation.
- Perform other administrative tasks as needed.
Qualifications:
- High school diploma or equivalent required; Associate's degree or relevant certifications preferred.
- Proven experience in administrative support and IT troubleshooting.
- Strong understanding of computer hardware, software, and networking concepts.
- Excellent communication, interpersonal, and critical thinking skills.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
- Ability to prioritize tasks and work independently.
- Experience with ticketing systems a plus.
If you are enthusiastic about technology and enjoy helping others solve their IT challenges, we encourage you to apply for this exciting opportunity as an IT Support Specialist.
Job Type: Full-time
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Ability to Commute:
- West Warwick, RI 02893 (Required)
Ability to Relocate:
- West Warwick, RI 02893: Relocate before starting work (Required)
Work Location: In person