What are the responsibilities and job description for the Production Support @ Toronto, ON - Hybrid - Long Term position at Atlantis IT group?
Job Details
Job Description
Role: Production support
Location: Toronto, ON
Duration: Long Term - Hybrid
Role Description:
Perform production support role, including off-hours support
Assist in incident management and problem management for applications in scope
Evaluate continuously what went well, what went wrong, what can be done to improve and prevent in future
Maintain technology currency (perform server patching, certificate renewal, etc.) with a keen eye on automating opportunities
Ensure availability and uptime of applications in scope, as per service level objectives
Ensure compliance with all systems and applications in scope, including maintaining segregation of duties
Essential Skills:
Overall, 6-8 years of support experience in Openshift, Azure & Kubernetes.
5-7 years of experience as an SRE supporting multiple applications
Have very strong programming skills in Java/JavaScript/Typescript/Python
SQL database operational experience in the cloud/on-premise and writing/understanding database queries (SQL and/or No-SQL)
Object Oriented design and development
Exposure to UCD, PCF (Pivotal Cloud Foundry), and GitHub is desirable
Having a good overall understanding of networking-related areas like certificates, load balancers etc.
Monitoring using Splunk, Dynatrace, RUM, Grafana & other related tools
Experience with the operational aspects of software systems such as monitoring, centralized logging, and alerting.
Experience in micro-services, public cloud (Azure preferred) & container technologies
Working knowledge of Mainframes & JCL is nice to have
Extensive Knowledge of public cloud (Microsoft Azure and AWS) and private cloud (OpenShift) platforms and development of applications in multi-cloud, hybrid environments
Extensive Knowledge of containers and orchestration (e.g: Docker, Kubernetes)
Desirable Skills:
Provide SRE thought leadership on the squad level
Perform code and non-functional (performance, security, maintainability) reviews of all production-bound SRE solutions Help drive transformation by continuously looking for ways to automate existing processes
Run engineering mindset meetups accelerating breadth and depth of knowledge in the community
Manage application assets and users (virtual machines, cloud instances, source code repositories, etc.)
Publish technical design for SRE solutions
Publish and/or review implementation plans for SRE solutions bound to production
Explore new capabilities and technologies to drive innovation (including coding and publishing how-to documentation)
Thanks & Regards,
Harshaja
Apptoza Inc.
Email: harshaja@apptoza.com
Phone#:647-953-1625
