What are the responsibilities and job description for the Team Lead- CT position at ATLANTIS MANAGEMENT GROUP LLC?
Retail Fuel Station and Convenience Team Lead
Apply Online:
bit.ly/AMGcareers
http://www.atlantismgmt.com/career-openings/
Atlantis Management Group (AMG) is one of the leading gasoline service station developers and motor fuel distributors and brokers in the New York Tri-State area. Our Field Team Members strive to attain Customer Service Excellence by working hard every day to flawlessly serve our customers. All Field Associate positions at our convenience stores are considered a crucial part of the company. Our store personnel are the face of the site and our front-line position between our company and all our customers.
Duties and Responsibilities
- Provides great customer service by greeting the customer, smiling, and thanking them for their business. Greeting all customers must be second nature; all customers must feel welcome and accommodated to.
- Full uniform is required (closed toe shoes, Brand shirt, name tag, Brand hat and Safety Vest).
- No cell phone use (unless emergency).
- All employees must be trained and able to follow emergency procedures.
- Keeping our work area clean is for our customers and our employee’s safety. Garbage must be checked and empty routinely. Pumps, garbage containers and other equipment must be cleaned and free of loose debris at all time. Site must always be ready and equipped to service our customers.
- Crucial that all employees have a basic understanding of the equipment and components of operating the site. Simple troubleshooting should be basic knowledge for all employees to help eliminate unnecessary down time. Assist the Store Manager and Assistant Manager in leading and supervising the team of Sales Associates in performing Customer Service Excellence.
- Offer exemplary performance in Sales Associate duties to lead team by example.
- All other Sales Associate functions as listed above.
