Training Specialist NY/NJ

Must live in New York or New Jersey or be willing to relocate.

Apply Online: bit.ly/workforamg

Job Summary

The Training Specialist collaborates with the Training Manager planning, directing, organizing and measuring training growth and development programs for employees.

Duties and Responsibilities

• Contributes to evaluating the effectiveness of current training programs and helps revise programs when they become ineffective or outdated

• Helps in writing training procedures, training tips, and job aids

• Helps in implementing new courses or refresher courses

• Works with manager trainees

• Gives the training manager support and guidance so they can better help the manager in training learn the material

• Provides onboarding support for a manager promoted into a new position to make the transition as smooth as possible; determines refresher courses or information the newly promoted manager needs and helps the newly promoted manager get organized and set goals

• Follows up with newly certified managers to evaluate their growth

• Keeps the Sales Associate training materials updated

• Checks sales associates performance, reporting corrections or problems to the manager; analyzes these problems to determine if there is a training issue in the location, offers possible solutions

• Completes training completion list and reports information to the Territory Managers

• Communicates important training issues or problems to Managers, Territory Managers, Office, or Upper Management

• Collaborates with all departments to facilitate the smooth operation of a location, encouraging communicating issues and problems that the Training Department can help resolve

• Keeps up to date with current training needs and trends and reacts quickly to critical changes that are needed

• Continues education through seminars, webinars, books, and magazines; keeping up to date with current methods and trends