What are the responsibilities and job description for the Product Owner - Quality Assurance & Manual Tightening position at Atlas Copco North America LLC?
Atlas Copco companies develop, manufacture, service, and rent industrial tools, and construction and assembly systems.
Your role:
Create technical product marketing and support activities designed to ensure complete customer satisfaction of Atlas Copco's advanced assembly tools, controllers and associated software.
- Maintain expert status in all technical aspects of products of responsibility.
- Assist the ACTA organization with quality, delivery, and pre-sale technical support matters for all products of responsibility.
- Work with Sales to provide high-level technical assistance to customers in pre-sale activities, such as product presentations, seminars, and demonstrations.
- Be able to connect principles related to assembly technology with customer needs and opportunities related to Industry 4.0 concepts.
- Gather product development needs and lead collaboration with the product company.
- Develop training material, including audio and video formats.
- Help create product-related marketing content.
- Work with relevant personnel to lead the necessary actions to resolve product quality issues until closure.
- Work with relevant personnel to accomplish product and software validation activities before customer implementation.
- Develop action plans, communications, resources, and scheduling to complete tasks.
- Work with multiple departments within the company in a professional, positive, and constructive way.
- Travel domestically to customers to support execution of the above activities (approx. 30% travel can be expected)
To succeed you will need:
- Bachelor's degree from a university in Mechanical, Industrial or Software Engineering, Information Technology or Computer Science (or related discipline),
- 2 years of related industry training.
- Our employee will have experience with networking, wireless communication, and associated technologies.
- You have basic knowledge of manufacturing and assembly processes.
- Understanding of concepts related to torque tools, fastening theory and plant floor communication devices.
- You will interpret technical specifications, analyze challenges in assembly processes, develop solutions to address customer needs, express solutions verbally and in writing.
- You can deliver presentations to multiple audiences, from internal sales to external customer plant or tech center personnel.
In return, we offer you:
- Ample opportunities for professional development.
- A culture known for respectful interaction, ethical behavior and integrity.
- Access to global job opportunities, as part of the Atlas Copco Group.
- New challenges and new things to learn every day.
- Generous company benefits.
- A fun and innovative company culture.
View our Culture Video to learn more about our global and mission-filled culture.
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Diverse by nature and inclusive by choice
Bright ideas come from all of us. The more unique perspectives we embrace, the more innovative we are. Together we build a culture where difference is valued and we share a deep sense of purpose and belonging.
Atlas Copco North America LLC is an equal opportunity employer and does not discriminate in hiring or employment related decisions because of race, color, sex, religion, national origin, age, disability, sexual preference, genetic information, protected veteran status or any other protected class. Job promotions at Atlas Copco will be based on such factors as quality of work, prior job performance, attendance, safety record, and ability to work well with others. Accessibility Notice: If you need reasonable accommodation for any part of the employment process due to a physical or mental disability, please send an email to: acnacareers.hr@us.atlascopco.com or call 973-397-3400. Reasonable accommodation requests will be considered on a case-by-case basis.
