Administrator - Information Technology

Atlas Healthcare Partners exists to form strategic partnerships with health systems across the nation to develop, manage and operate Ambulatory Surgery Centers (ASCs) in their markets. As a key player in this rapidly growing healthcare segment, we are committed to providing exceptional care and outstanding customer service to every patient, every physician, every time. Our daily focus revolves around our core values of Integrity, Culture, Teamwork, Respect, and Results.

In addition to fostering a workplace that encourages professional growth and advancement, we provide industry-leading health and dental benefits, paired with a matching retirement package. We look forward to you being a vital part of our journey in shaping the future of healthcare.

Pay Class: Full-Time

Pay Type: Salaried Bonus

Position Summary

The Operations Administrator is responsible for network infrastructure, desktop services, email, directory services, cloud services management, information security, and application support. The Operations Administrators are the final level of incident and service request escalation for IT issues, information security, and overall responsibility for Atlas's IT architecture and engineering.

Essential Functions

• The final tier for incident and IT service management escalation for issues that the IT Operations Team cannot resolve.
• Major application evaluation, implementation, and application infrastructure support.
• Advanced network infrastructure design, implementation, and support, including security, VPN, and remote access infrastructure.
• Network and systems management design, deployment, and performance optimization.
• Systems Administration in both physical server and cloud service platforms.
• Cloud and SaaS infrastructure design and management include storage, multi-region integration, and cloud service deployment.
• Primary responsibility for information security infrastructure management, including firewall access rule sets, Security Incident and Event Management, Data Loss Prevention, endpoint security management, phishing campaign platforms, and collaboration security tool configuration and management.
• Directory Services design and management, including Forest/Domain and replication design, group policy design and troubleshooting, identity management, Single Sign-On Integration, and Access Control List configuration and optimization.
• Leverage robotic process automation tools and scripting in PowerShell and Python to automate infrastructure management and business processes.
• Project management of IT infrastructure implementation projects.
• Assessment, design, and deployment for the IT infrastructure for both new and acquired Ambulatory Surgery Centers (ASCs).
• Display an evergreen attitude to learn new technologies and evaluate new approaches to problems to ensure that we are delivering the best IT experience at the lowest cost for our surgery centers.
• Ability to communicate clearly and succinctly orally and in writing with all levels of Atlas staff and partners in a productive and respectful manner.
• Partnering with our surgeons, surgery center, and headquarters staff to provide outstanding customer service and a high-value IT experience.
• Performs all functions according to established policies, procedures, regulatory and accreditation requirements, as well as applicable professional standards.
• Provides all customers with an excellent service experience by consistently demonstrating our core and leader behaviors daily.
  
  

NOTE: The essential functions are intended to describe the general content of and requirements of this position and are not intended to be an exhaustive statement of duties. Specific tasks or responsibilities will be documented as outlined by the incumbent's immediate manager.

DIRECTLY REPORTING

Vice President – Information Technology & CISO

SCOPE AND COMPLEXITY

This position has company-wide responsibility for a range of information technology projects and hardware and software solutions. Work is performed in a fast-paced multi-tasked environment where there may be conflicting priorities or tight deadlines. The incumbent has critical decision-making authority for projects, designs, and solutions and works at a peer level with management across diverse areas and multiple states. The incumbent develops content, participates in meetings, presentations, visioning sessions, strategic and planning sessions, and implementation activities, and supports functions system-wide. Maintains and applies a broad expert knowledge of company policies, procedures, and legal and regulatory requirements.

PHYSICAL DEMANDS/ENVIRONMENTAL FACTORS

• Requires extensive sitting with periodic standing and walking.
• Able to stand, climb, and stoop, as needed.
• May be required to lift up to 75 pounds.
• Requires significant use of a computer, phone, and general office equipment.
• Needs adequate visual acuity, and ability to grasp and handle objects.
• Needs the ability to communicate effectively through reading, writing, and speaking in person or on the telephone.
• May be required to travel to various locations.
• Requires the ability to tolerate exposure to conditions that may include dirt, dust, or heights.
• Able to use proper body mechanics to lift supplies and equipment and push carts and dollies weighing up to 200 lbs.
• Needs adequate color vision.
  
  

Minimum Qualifications

• At least 3 years of recent desktop IT support experience, and at least 5 years of enterprise systems IT support experience.
• Requires strong working knowledge of network IP LAN/WAN routing protocols; understanding of Microsoft Directory Services and Group Policy troubleshooting and implementation; understanding of print services troubleshooting and implementation and basic PowerShell experience.
• Experience managing information security and monitoring platforms. PREFERRED QUALIFICATIONS
• At least 7 years supporting IT in a healthcare organization.
• Strong familiarity with supporting Meraki security, switching, and wireless infrastructure; advanced Azure and Office 365 management experience
• Microsoft file services structure design and troubleshooting; strong scripting and robotic process automation or ideally application development experience.
• Experience with information security data analytics and security incident management.