Regional Community Manager

Who is Atlas Management?

Headquartered in Portland, Oregon, Atlas Management is a property management company overseeing multi-family, single-family and commercial properties in Oregon and Washington. Atlas Management was founded in 2016 with a vision to serve our local communities and approach the property management industry with a new and fresh perspective. Atlas Management is focused on integrity and respect. Our mission is to provide streamlined and automated services in a professional, honest, and affordable way. We strive to exceed our clients’ expectations while removing the stress of managing real estate.

Atlas is dedicated to creating an atmosphere of inclusion and warmth and committed to maintaining our company culture that promotes professional and personal growth and a healthy work/life balance. We are not just another property management company, and this is not just another job–it's a life-changing opportunity where you can experience a better quality of life and work alongside a dynamic, passionate, fun-loving, and driven team. We care. We invest in our employees, and they invest in us. We offer training, opportunities for advancement, volunteer work to give back to our community and fun events to bring everyone together. With our team of diverse backgrounds, personalities, and ideas, we believe there are no limits to what we can accomplish together.

We are presently seeking a Corporate Community Manager that would fill in at any Atlas Multi-family properties as needed.

The Corporate Community Manager will report directly to the Multi-family Regional Manager, and oversee the daily management operations, ensuring that the property performs in accordance with company policies and procedures during their assignement at the property. This will be accomplished with professional and proactive management, thoughtful leadership, and a true passion for improving the community. Our ideal candidate is a highly motivated self-starter with integrity, enthusiasm and aligns with Atlas’ mission and culture.

SCHEDULE:

• Monday to Friday

The required duties and responsibilities include, but are not limited to the following:

JOB DUTIES & RESPONSIBILITIES:

• Represent the Atlas brand, missions, and goals in a professional and positive manor at all times.
• Directly oversees operations and has knowledge of all assigned properties.
• Provide superior customer service and communication to prospective residents, residents, and third-party vendors.
• Maintain constant communication with direct supervisor and when applicable Atlas leadership, which may require regular phone calls, emails or in person meetings.
• Provide expertise and solutions to direct supervisor and employees.
• Manage performance of direct employees with guidance from Portfolio Manager; including 6-month reviews; perform written evaluation and make recommendations for advancement and/or salary increases as well as corrective actions.
• Be available for direct supervisor and Atlas employees by phone and email.
• Develop, execute, and evaluate employee on-boarding, off-boarding, training, mentoring, and communicate employee general updates, successes and concerns to Human Resources as needed.
• Conduct prospective resident property tours, in accordance with Fair Housing and Atlas’s policies and procedures.
• Responds to resident concerns and issues. Seeks support from Portfolio Manager regarding escalated resident concerns and issues.
• Propose strategic marketing and resident retention plans to Portfolio Manager and Atlas leadership, in accordance with Atlas Marketing Policies.
• Ensure the accuracy of personal hours recorded, if applicable, those of the team, and review, approve and troubleshoot employee timecards, absences, and PTO requests.
• Assist Portfolio Manager in coverage for direct employees on sick days and coordinate temporary coverage for extended leave; including but not limited to vacation, bereavement leave, parental leave.
• Adhere to and maintain current knowledge regarding Oregon and/or Washington landlord tenant law, state, and federal fair housing laws, demonstrated understanding and knowledge of rental agreements, addendums and all other necessary contracts, and the ability to explain to all applicable parties.
• Assist in various audits.
• Assist and maintain accurate inventory of equipment and supplies.
• Generating weekly reports and distributing to applicable parties.
• Track daily and weekly notes for Portfolio manager, compiling in preparation for meetings.
• Document and report accidents, emergency situations and property damage to direct supervisor, and when applicable the corporate office.
• Maintain physical occupancy at or above 95% at all assigned properties, except for properties in lease-up which should correspond with the outlined lease-up timeline.
• Maintain minimal delinquency at all assigned properties, we well as accurate and complete delinquency notes.
• Attend all training and development curriculums assigned by Atlas.
• Promote harmonious relations among residents, employees, owners, and local community.
• Always maintain a pleasant helpful demeanor.
• Always maintain neat and legible records in AppFolio and Dropbox; including but not limited to resident documentation, property guides, property/unit inspection photos, property contracts, vendor proposals, marketing materials, Atlas weekly and monthly trackers
• Conduct property inspections.
• Have complete understanding and ability to explain contracts to clients, residents, prospective residents, and Atlas Leadership.
• Oversee property risk management, safety standards, and employee and resident liability.
• Train, develop and hold direct employees accountable; including but not limited to management of leasing activities, rent collection, unit maintenance and unit turnovers.
• Maintain updated marketing of all properties to ensure quality, accuracy and maintain competitive position within market.
• All other duties as assigned by Atlas Management for the benefit of the team and the company.
• Cover properties as a "temporary" manager.

QUALIFICATIONS & EXPERIENCE:

• High School diploma or equivalent (required)
• Valid Oregon Driver’s License, vehicle insurance and a clean driving record (required)
• 2 Years Property Management experience (highly preferred)
• Knowledge of ORLTA (highly preferred)
• Fair Housing knowledge (required)
• Reliable transportation (required)
• Clean driving record (required)
• Proficient in Microsoft Word, Excel and Outlook (required)
• AppFolio experience (preferred)
• Tenant Tech experience (preferred)

PHYSICAL DEMANDS:

• This position involves work in an office and outdoors.
• While performing the duties of this job, the employee is regularly required to stand and walk.
• Has frequent need to perform the following physical activities: bend/stoop/squat, climb stairs, push or pull, reach above shoulders.
• Constant needs to perform the following physical activities: writing/typing, grasping/turning, and finger dexterity.
• Lifting/carrying less than 25 pounds.
• Vision requirements: constant need to read manuals, reports, financial statements, complete forms, and view computer screen.
• Hearing requirements: constant need to communicate over telephone and in person.

EMPLOYEE BENEFITS:

• Company culture
• Competitive salary
• Medical, vision and dental
• 401k Plan, and 401K matching
• Paid personal time off
• Potential for future growth

Atlas Management is proud to be an equal employment opportunity provider. All qualified candidates will receive consideration for employment without regard to race, color, creed, religion, age, gender, national origin, disability, sexual orientation, US Veteran status, or any other factor protected by law. Please note that employment offers are subject to pre-employment screening including credit (for rental history) and nationwide criminal history screening.

READY TO APPLY?

If you would like to apply for this position, please email us your cover letter and resume and reference the position in the subject line.

We are grateful for your interest in this position and our company, however, please note, only candidates selected for pre-screening will be contacted.

Job Type: Full-time

Pay: $60,000.00 - $65,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Paid time off
• Parental leave
• Vision insurance

Schedule:

• Monday to Friday

Experience:

• Multifamily Property Management: 2 years (Required)
• Customer service: 4 years (Required)

License/Certification:

• Driver's License (Required)

Work Location: In person

Salary : $60,000 - $65,000