What are the responsibilities and job description for the Lead Front Desk Concierge - Full Time Mon-Fri 7AM-3PM position at Atlas Residential?
Job Description
About us
Atlas Residential is a premier concierge staffing firm serving luxury residential communities. Our commitment is to provide warm, welcoming, and professional staff dedicated to enhancing the lives of residents. Our branding reflects our values of elegance, reliability, and exceptional service.
Job Summary
We are seeking a Front Desk Overnight Concierge to join our team. The ideal candidate will be responsible for providing exceptional customer service and administrative support at the front desk in a luxury apartment community.
Hours
Mondays thru Fridays 7AM-3PM
Duties
Atlas Residential is a premier concierge staffing firm serving luxury residential communities. Our commitment is to provide warm, welcoming, and professional staff dedicated to enhancing the lives of residents. Our branding reflects our values of elegance, reliability, and exceptional service.
Atlas Residential is a premier concierge staffing firm serving luxury residential communities. Our commitment is to provide warm, welcoming, and professional staff dedicated to enhancing the lives of residents. Our branding reflects our values of elegance, reliability, and exceptional service.
About us
Atlas Residential is a premier concierge staffing firm serving luxury residential communities. Our commitment is to provide warm, welcoming, and professional staff dedicated to enhancing the lives of residents. Our branding reflects our values of elegance, reliability, and exceptional service.
Job Summary
We are seeking a Front Desk Overnight Concierge to join our team. The ideal candidate will be responsible for providing exceptional customer service and administrative support at the front desk in a luxury apartment community.
Hours
Mondays thru Fridays 7AM-3PM
Duties
- Greet all residents/guests/prospective residents as they enter the building.
- Sign in guests and contractors following proper protocols.
- Answer phones and transfer as needed
- Receive, secure and release all packages and dry-cleaning services.
- Supervise activity in the building through security cameras and patrols.
- Communicate and coordinate with property management.
- Record all notes and activity through shift logs.
- Enforce property rules, regulations and policies, including non-smoking.
- Coordinate elevator service for move-ins/outs.
- Assist in the reservation of amenities.
- Provide third party referrals, such as pet service, house cleaning, dry cleaning, etc.
- Call emergency services, as necessary.
- Ability to carry packages weighting up to 40lbs
- Ability to stand for majority of the shift
- Customer Service
- Proficient in Microsoft office products - Ms Word, Excel, Powerpoint.
- Proficient in Google products - Google Drive, Google Docs etc.
- Strong organizational skills for effective calendar management
- Ability to multitask in a fast-paced environment
- Excellent communication and interpersonal skills
- Nice-to-Have Skills include: previous experience in front desk or administrative roles, experience as a front desk staff member, security services
Atlas Residential is a premier concierge staffing firm serving luxury residential communities. Our commitment is to provide warm, welcoming, and professional staff dedicated to enhancing the lives of residents. Our branding reflects our values of elegance, reliability, and exceptional service.
Atlas Residential is a premier concierge staffing firm serving luxury residential communities. Our commitment is to provide warm, welcoming, and professional staff dedicated to enhancing the lives of residents. Our branding reflects our values of elegance, reliability, and exceptional service.